Hotel NH Maastricht

We checked in on August 8th. Overall, the staff were quite friendly, except for the lady at the front desk during check-in. At first, we were asked to pay €199, even though we were certain that everything had already been paid in advance except for the city tax. While I was double-checking the booking details with my dad—who doesn’t speak English, so I had to translate for him—the receptionist became noticeably impatient. She firmly insisted there was no mistake and repeatedly emphasized that every hotel in this country charges a city tax, which made us feel as if we were being treated like ignorant guests unwilling to pay. When it later turned out that the error was on her side, she did not offer any apology. This left us feeling quite uncomfortable.

Goed hotel alleen het diner tijdens deze drukte ivm de voorstelling van de Carmina Burana viel tegen. Wel werden klachten heel goed opgepakt door personeel en werd compensatie verleend!

Dieses Haus kann ich bestens Empfehlen, sehr netter, freundlicher Empfang, Sauber Zimmer, trotz Teppich Boden, aber sehr sauber gehalten. sehr hilfsbereite Mitarbeiter, welche uns mit den nötigen Angaben versorgt haben. Grosse abwechslungsreiches Frühstück Angebot. sehr gutes mit ÖV angeschlossenes Hotel.

Tour est parfait sauf que malheureusement cest loin du centre ville. Très bon.

Goed hotel, heerlijk uitgebreid ontbijt. Parkeren naast het hotel op straat makkelijk geregeld.

公司過來參展，酒店離展館很近。交通很方便！房間整潔乾淨！