Inn hotel Macau

The hotel location is just right beside to the food street. 2 bus station can get around to macao various locations

Love the place, all accessible, nice location, the pillows are soft, Room with nice layout, and the view, nature

It's within a walking distance from Cotai. The room is clean and have a bathtub. WIFI is no problem. If the timing of reasonable price, it's a good choice.

We were greeted by a surprise that trip.com did not secure 3 nights for us. After the flight we still need to be alert and communicate using the trip.com live staff to settle the third night issue. We felt a little scammed as we had already made 3 nights payment and the agent which did the booking for us only honour 2 nights. In the end after two days the confirmation came in. We then feel relieved. Room does have cigarette smell but we endured so it was alright. Bed was a little hard good for kids but not so comfy for adults. Housekeeping was quite strict in their allocation of pillows they rejected my request for 2 additional pillows. Wanted the additional pillows to prevent my child from falling off the bed

Good Room ,

The front desk staff don’t know what they are doing. They are the frontline of the hotel. When they are rude and act badly. The guest will have a bad stay no matter what. Even if the hotel is beautiful or the service staff is fabulous. They will never return again.