Emperor Hotel recensioner

Horrible! I booked this hotel again after first experience we had a month ago which was wonderful. But this time have booked same room type and if was awful(( Old room, dirty bathroom, sagging mattresses which made sleeping so uncomfortable… woke up tiered( deep disappointment (( never again!

Stayed there for a couple of weeks. I had a great vacation! Will surely come back!

Good location right next to supermarkets, Mc Donald's, Restaurants 10min by walk from Grand Lisboa Cassino.

good location, clean, but room air conditioning too cold. housekeeping service prompt

Front desk good service , perfect location, joanna was very accommodating

veri strategis loction and good for everything

Although the hotel is just a 3-stars but services, cleanliness and location is good. Will go back again in future.

The location is convenient, and the room service is good. It would be better if there were more varieties in breakfast.

Not the newest hotel, ok for a city trip but don’t expect too much.

They were charging me for improperly misaccounted minibar. They only put once in the fridge and now they counted as if i used it everyday. The housekeeping staff never replenished the minibar since my the first use. And now they charged as if i used it everyday. Really disappointing. I stay in other hotels around the area but this thing never happened to me. Everything is always well accounted. I am always tipping the housekeeping staff but they do not do their job properly not all the staff but some if the housekeeping staff are really lazy and impolite. I just paid the mischarged minibar because they had to hold me for a llng time uppn checking out so i just gave up cos i was so tired and no sleep never coming back again. I promise

Friendly staff and nice hotel! Will surely book this hotel again.

The hotel staff always patiently explain to our inquiries and tried to assist to the room facilities.

Front desk Lina good services .Long time stay here .Good recommend.

I would stay again. I travel to Macau regularity. The hotel room was clean and quite spacious. Central to the big casinos. Breakfast buffet was ok for and restaurant staff were friendly and helpful.