New Orient Landmark Hotel

New Orient Landmark Hotel recensioner

New Orient Landmark Hotel

No.555 Avenida da Amizade, Macau Peninsula, Macau, ChinaVisa hotellinformation
New Orient Landmark Hotel
New Orient Landmark HotelNew Orient Landmark HotelNew Orient Landmark Hotel
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Gästrecensioner

4.3/5
Mycket bra
5072 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.3
Renlighet4.4
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Positiva recensioner(4682)
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Stora rum(289)
Lätt att ta sig runt(187)
Konstig lukt i rummet(122)
Vänlig personal i receptionen(84)
Erbjuder upphämtning/avlämning(34)
Ligger i centrum(28)
Utmärkt pool(25)
Lyxigt(24)
Negativa recensioner(389)
Gesù
Standardrum i queensize
Bodde på jan. 2025
Affärsresenärer
5 recension
1.0/5
Publicerades 23 feb. 2025
The staff e not friendly, and the guest must to pay the parking in the hotel. I SUGGEST choice different hotel.
Översätt
Svar från boendet: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Gästanvändare
Rum Superior med extra säng
Bodde på dec. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 1 feb. 2025
Not enough check in/out counters. We ordered an extra bed room and need to request setup and supplies after check-in. Breakfast selection was limited and mostly cold food served, and the noodle bar could be more flexible to accommodate guest needs. Perhaps consider offering bacon as a start. Surprised a 5-star hotel doesn't have English movie channels. The 5/F dim sum restaurant was good. The staff were generally friendly.
Översätt
Svar från boendet: Dear guest, thank you for sharing your feedback with us. We're sorry to hear about your experience and apologize for any inconvenience caused. Your comments are valuable to us as we strive to improve our services.
Dhatu
Grand Deluxe-tvåbäddsrum
Bodde på juli 2024
Par
6 recension
3.7/5
Publicerades 25 aug. 2024
we found the dust bean without plastic bag..... but another thing is better.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Gästanvändare
Standardrum i queensize
Bodde på dec. 2024
Res med vänner
4 recension
3.2/5
Publicerades 16 jan. 2025
Good and happy to stay for another trip. I will recommend to my friends to stay at this hotel.
Översätt
Svar från boendet: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Mighty warrior
Standardtvåbäddsrum
Bodde på maj 2024
Familj
93 recension
5.0/5
Enastående
Publicerades 1 juli 2024
Thank you for making my Son's Birthday memorable, staff was very accommodating and so friendly
Översätt
Svar från boendet: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Rex1944
Superior-dubbelrum
Bodde på okt. 2024
Par
45 recension
4.2/5
Mycket bra
Publicerades 17 jan. 2025
A fair hotel located at the heart of Macao. Decorations are grand but in lavish Chinese style. Which is old fashioned.
Översätt
Svar från boendet: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
Gästanvändare
Rum Superior med extra säng
Bodde på nov. 2024
Familj
3 recension
3.5/5
Publicerades 27 dec. 2024
Breakfast not very good but ok Pool service very average but staff very nice
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely,Best Wishes,Guest Relation Team
Ackles
Superior-dubbelrum
Bodde på feb. 2024
Familj
5 recension
3.0/5
Publicerades 10 apr. 2024
Spacious hotel room, great location but I did not enjoy during my stay as corridor with awful smell.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Ashley
Rum Superior med extra säng
Bodde på juli 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 30 aug. 2024
My family and I had a wonderful stay! When we first arrived at the entrance of the hotel, we were assisted by the bellhop, Mark Spencer, who was very nice and helpful during our arrival and leaving the hotel. And everything else that came after did not disappoint, the room was beautiful, the breakfast was nice. Would definitely come back again! 👍🏽
Översätt
Svar från boendet: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Ghie BV
Superior-dubbelrum
Bodde på jan. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 8 feb. 2024
Very nice place and also the room is very clean. About the interior design of the hotel’s facilities is so amazing and yet the all staff members are so great.
Översätt
Svar från boendet: Dear Guest, Warmly welcome from New Orient Landmark Hotel (Macau)! Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team
Amit
Standardrum i queensize
Bodde på dec. 2024
Familj
10 recension
4.5/5
Utmärkt
Publicerades 4 jan. 2025
It’s nice location and vey cooperative and humble staff
Översätt
Svar från boendet: Dear guest, thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting New Orient Landmark Hotel (Macau)! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review, and safe travels!"
JJC Travels
Standardrum
Bodde på dec. 2023
Res med vänner
19 recension
5.0/5
Enastående
Publicerades 29 jan. 2024
It was indeed a great experience. The room is spacious and clean. All staff were friendly specially the receptionist Ms. Malou San Juan (not sure if I named here correctly) and Mark Manansala. Since I am a Filipino, and they are either, communication was easier. They were sop helpful and professional. Also, the locals (Chinese) staff were the same. The hotel smells expensive and they offer more than what guests need. I mean, they are very much willing to provide the reasonable needs of guests. Could improve on breakfast menu but worth the price.
Översätt
Svar från boendet: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Sanyiu Lau
Rum Superior med extra säng
Bodde på maj 2024
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 19 sep. 2024
beautiful
Översätt
Svar från boendet: Dear Guest,Warmly welcome from New Orient Landmark Hotel (Macau)!Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely,Best Wishes,Guest Relation Team
Carlitos Travels
Standardrum i queensize
Bodde på nov. 2023
Par
9 recension
4.0/5
Mycket bra
Publicerades 24 jan. 2024
It's classical looking place, the amenities were good. However the service was poor, we asked to help us book a taxi from the ferry, they concierge told us there would be plenty of taxis at the ferry port, this was not true at all.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team
Rajk
Rum Superior med extra säng
Bodde på maj 2024
Familj
2 recension
3.2/5
Publicerades 1 juli 2024
Rooms are big. Not suitable for non Chinese. service is pretty much average.Expecting to bring swimming cap from tourists..
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests.We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau.We hope to have the opportunity to restore your complete confidence in the Landmark Macau Hotel. Please do not hesitate to contact us.Sincerely,Guest Service Team