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Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.4
Service8.5
Renlighet8.7
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Negativa recensioner(234)
Gästanvändare
Grand Twin Suite
Bodde på juni 2025
Par
1 recension
10/10
Enastående
Publicerades 12 juli 2025
We stayed 4 nights and were upgraded from a deluxe twin to a mini suite which was a very nice treat!. The room was quiet with super comfortable beds and we slept really well. Buses were available right in front of the hotel making it easy to commute everywhere. Jacky, at the front desk was very helpful providing us with all kinds of tourist information and local eateries. He also helped us get a taxi early in the morning to the airport. We certainly look forward to future stays here again when we visit Macau.
Översätt
Svar från boendet: 尊敬的賓客: 感謝您下榻澳門城悅酒店並分享完美住宿評鑒。您對酒店服務的讚賞,令我們備受鼓舞。提供乾淨舒適的住宿空間、友善親切的服務等一直是我們努力的目標。本酒店全體服務人員很開心接受您對我們的肯定,期望我們的用心能持續帶給每一位旅客美好的住宿回憶。祝您生活愉快!
Romanroyko
Deluxe-dubbelrum
Bodde på nov. 2024
Par
6 recension
7.5/10
Publicerades 5 jan. 2025
The name of this hotel was changed from Million Dragon Hotel to City Viva Hotel, but the old name still remains on Google Maps. So, I showed the taxi driver the hotel name and location. He seemed very confused. Anyway, the room we stayed in was nice. In general, everything went smoothly. During our 5-day stay at this hotel, we had no problems."
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.
J007
Deluxe-dubbelrum
Bodde på nov. 2024
Familj
8 recension
10/10
Enastående
Publicerades 24 dec. 2024
Staffs were very friendly! I would return to this place next time
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.
Hyde Kam
Svit Grand(king size-säng)
Bodde på apr. 2025
Ensamresenär
36 recension
9.0/10
Utmärkt
Publicerades 14 maj 2025
Very big room. Super like. 5 stars. Next time will choose again. Very good place to stay alone.
Översätt
Svar från boendet: Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future, so that we can provide you with a better experience again.
Porter Family
Deluxe-tvåbäddsrum
Bodde på mars 2025
Familj
8 recension
10/10
Enastående
Publicerades 6 apr. 2025
Rooms are small but clean. Like the inclusion of a bathtub. Staff is friendly and helpful. Location good for walking, bus, or taxi. Great value for money.
Översätt
Svar från boendet: Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future, so that we can provide you with a better experience again.
Kin Yeung
Deluxe-dubbelrum
Bodde på maj 2025
Affärsresenär
26 recension
9.5/10
Otroligt
Publicerades 15 juni 2025
This is a hotel which is very near to bus stop and restaurants.
Översätt
Svar från boendet: Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future, so that we can provide you with a better experience again.
Gästanvändare
Deluxe-dubbelrum
Bodde på nov. 2024
Par
11 recension
8.5/10
Mycket bra
Publicerades 23 dec. 2024
I recently stayed at City Viva Hotel in Macau and had a mixed experience. The hotel was clean and well-maintained, which I appreciated. However, there were a few issues that affected my comfort during my stay.
The main issue I encountered was with the room temperature—it was impossible to adjust it to a warmer setting, which made the room feel quite cold. As a result, I had to wear a jacket inside the room to stay comfortable. Additionally, the air quality was a concern; despite the hotel being clean, the environment felt smoky throughout my stay. There was a constant smoky odor in the air, which was unpleasant and detracted from the overall comfort of the room.
I was also required to pay a deposit of HK$500 at check-in, which is something to be aware of when booking your stay.
Overall, while the hotel is clean and offers decent amenities, the temperature control and smoky environment were drawbacks that impacted my experience.
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.
Gästanvändare
Svit Grand(king size-säng)
Bodde på mars 2025
Affärsresenär
7 recension
8.0/10
Mycket bra
Publicerades 2 juni 2025
Convenience in location. Service is good. Facility is fairly ok
Översätt
Svar från boendet: Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future, so that we can provide you with a better experience again.
Cheuk Yin
Executive-svit
Bodde på jan. 2025
Reser med vänner
7 recension
8.0/10
Mycket bra
Publicerades 12 mars 2025
nice and clean hotel, but not enough pillow that day when i checked in
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.
Gogo1123
Deluxe-tvåbäddsrum
Bodde på mars 2025
Reser med vänner
16 recension
6.0/10
Publicerades 28 apr. 2025
Not that bad quite good
Enjoy good try gogogo go
Översätt
Svar från boendet: 尊敬的賓客:非常感谢您選擇入住澳門城悅酒店, 城悅酒店所有成員力求為每一位客官提供貼心的服務。祈望您在不久的將來再次下榻城悅酒店,讓我們再為您奉上更好的服務。祝您生活愉快!
Stepwise Travel
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
1 recension
5.0/10
Publicerades 5 jan. 2025
Bugs in the bathroom. Whole room stinks like the previous guest smoke.
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.
Gästanvändare
Svit Grand(king size-säng)
Bodde på apr. 2025
Ensamresenär
5 recension
8.0/10
Mycket bra
Publicerades 28 maj 2025
Good hotel let me check out at 1pm
Översätt
Svar från boendet: Thanks for staying with us. Your valuable comments will certainly assist us to maintain and further improve the quality of our services and look forward to welcoming you back in the near future, so that we can provide you with a better experience again.
Svar från boendet: 感谢閣下選擇入住澳門城悅酒店, 並感謝閣下之稱讚, 祈望您在不久的將來再次下榻城悅酒店,讓我們再為您奉上更好的服務。
Nurbol Nurdaulet
Deluxe-tvåbäddsrum
Bodde på mars 2024
Affärsresenär
8 recension
7.0/10
Publicerades 21 apr. 2024
what I liked is staff at reception, they helped to order taxi, but they need to get rid of all the paper work, because it takes guests valuable time to check in and check out.
Unfortunately, we were given a smoking room, smell was strong. a little difficult to find the hotel, as they need to install some signs with logo or naming on the building. Overall 3.5. good value, but need to work on minimal standards.
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback, we will definitely take this issue seriously and will thoroughly investigate. Look forward to welcoming you back in the near future so that we can provide you with a better experience.
Gästanvändare
Deluxe-dubbelrum
Bodde på nov. 2024
Ensamresenär
1 recension
8.0/10
Mycket bra
Publicerades 26 dec. 2024
No facilities and no food room service.
Översätt
Svar från boendet: Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back in the near future.