The Londoner Hotel recensioner

The room, ambience, service as well as food are top-notched. Will surely satisfy you in all respect.

What an amazing hotel. From before we even arrived, they contacted us to make the sty special. Transfer service organised, we were greeted upon arrival at the curb. The hotel facade is something to behold! Spectacular! All our requirements were well and truly met and beyond. The room we had was superb, with bath bongs delivered, treats on arrival, a stocked mini bar and personalised greetings. We absolutely recommend the use of all the day services: breakfast, afternoon tea and cocktail hour were all way beyond expectations. Cannot wait to return

Good!

Great stay at The Londoner: excellent service, tasty food, smart room design with well-placed sockets and tidy wiring. The only downside was long check-in queue.

We enjoyed our stay at the Louis Suite at the Londoner Hotel during the Easter holiday. Staffs were always attentive and welcoming. Great hotel facilities and the suite features a tasteful design with comfy and cozy ambiance. We also love the breakfast and afternoon tea, both were excellent with a great selection and quality as usual. The only minor disappointment was the reception area on the ground floor, which felt less spacious and private than we expected for a luxury hotel. We didn’t receive a room upgrade this time, which we had hoped for, although it didn’t take much from our overall great experience, and we still had a lovely family stay at the Londoner.

Stayed one night with mom on her birthday and it’s definitely a 5-star experience (5/5) at the Londoner. The guest relations team contacted me 2 days prior and message me on WhatsApp to share all the details I need and whenever I need help during my stay I also message them and they are super responsive and helpful. The room is beautifully designed with a fully stocked mini bar and all kind of amenities you need. One of the highlight is definitely the in-room foot massager - I spent an hour there to relax my feet after the long walk on the first day and please don’t forget to try on the bathrobe, it’s the best one I have ever tried! I most wanna take it home LOL! All in all, mom and I had a wonderful stay there with great F&B offerings and extraordinary services.

Luxurious room. The food included in the package are very good too!

We had a happy birthday.

The hotel provides exceptional personalized service to each guest. The breakfast hours are highly accommodating.

My stay at this hotel was absolutely fantastic, and I have to give a huge shout-out to the amazing staff who made it so memorable! A big thank you to Katrina, the front office supervisor, and Colin—they were on their feet the whole time, taking care of every single detail from check-in to any requests I had during my stay. They were always responsive, professional and incredibly attentive, making me feel truly valued as a guest. What made my trip even more special was the thoughtful birthday surprise: Colin, together with his wonderful team, personally delivered a delicious birthday cake to me, a sweet gesture that warmed my heart deeply. Colin’s professionalism, positive attitude, and dedication to guest satisfaction truly elevated my hotel experience. And thank Olive Tam and Cindy for the beautiful handwritten greeting card. Besides, I can’t help but sing praises for the impeccable service at The Residence throughout breakfast, afternoon tea and cocktail hour. The above team’s dedication to great service is unmatched, and I can’t wait to come back!

Thank you so much Mavis, Sakol, XinRa, Rock for amazing service in restaurant. And the best barmen James for high quality cocktails! Wonderful atmosphere! Beautiful interior, delicious food, help and support all over in hotel. This does not describe all the advantages of this place.Excellence in everything! If you are in Macau, choose only The Londoner.

Very impressive limousine pick up and priority check in service, astounding lounge and restaurant quality, unparalleled scenic view of the hotel. A must visit spot in Macau.

Great experience, will go back again, the food was amazing and we had late check out.

Fantastic hotel, room is superb, breakfast & high tea quality is good! Amazing services from the hotel team. Kudos to Ms Adriana, fantastic service even prior before our arrival. Very helpful and friendly team. We were well informed and up to date when tue typhoon hits Macau. Will book again when revisit Macau!