The Londoner Hotel recensioner

From the initial contact by Catherine Londoner Guest Relations Team to the pickup limo by Brian at Heng Qin port to the arrival at the main entrance, received by Gordon 吳鎮宇 star captain team manager to the suite it’s a great impression of tops hotelier experience ! The afternoon tea and evening cocktail reception literally occupied the rest of our evening at The Residence, Londoner restaurant operation for guests. Many thanks to Jessica Exec manager who introduces us various gourmet foods and canapés and offers a special plate of strawberries and blueberry to celebrate our 45th wedding anniversary. To our surprise, the Guest Relations Team delivers a cake to our room in the evening at 9:30pm. The next day breakfast at The Residence restaurant is sumptuous and exquisite. Elna Exec manager from Taiwan personally serves tea and suggests a few dim sum items for us to taste. Our one day stay at Londoner is filled with joy and 感恩to all the Londoner staffs who pamper us with genuine hospitality and professionalism. The top quality of the staff, the food quality and the ambiance contribute to our precious memories. Gordon and Fiona, Stephen(?)who offers us guidance to maneuver around Londoner Sands , Venetian shoppes, assisted our departure inn a limousine at 4pm. We will be back. Bravo Londoner Guest Relations Team ❤️👍👌🙏

Everything js great except for the price 😅. I think the rate is over price.

Great experience. From basic service to detail, was pretty much perfect.

Very good service Daily cake and nuts at evening brunch is excellent Proactively ask my next stop to arrange the car for me

We are a big family of 9 and all are amazed by the hospitality of Londoner, it is literally the best we have experienced. Special thanks to the hotel staffs: Mr Wiyi and Ms Sherry. Thank you for the warmest welcome services and help. It does make us feel like home. The food is also nice, esp for the cocktail session. It is a must try. And the breakfast at Wah Ting also cannot be missed. Will def come back again with all our families.

The interior design and decoration of Londoner hotel are very luxurious and comfortable, all staffs are very professional and made me fell extremely satisfied and cozy, doubtlessly I will choose the Londoner next time and come back soon.

Nice service and nice breakfast

Very good overall

good service, good food, highly recommended.

It is a good experience

第一次入住倫敦人酒店，房間是套房，房間還配備了按摩器，累了可以按摩腳底，迷你吧也是免費提供，最重要的是華庭的早餐，不但非常的新鮮可口，還可以到1點鐘，下午3點到5點30還有下午茶，晚上的酒吧提供11道各國美食和各類酒水，酒店所有的服務人員也非常熱情，尤其是温小姐細心周到，還特別幫忙佈置了房間，讓我復活了一個開心難忘的生日，非常棒，還會再去

女友今年選擇在澳門過生日，能提前看到聖誕樹的氣氛，也可以避開高峯，當然選印象最好的倫敦人啦，提前4天管家Madge就開始聯繫，確認細節，包括安排車輛以及接車同事Sue，安排生日蛋糕，安排房間佈置，服務簡直無法挑剔，Sue和車輛都提前到達，一路通訊報告路況的地點，到達倫敦人酒店，管家Madge就開車門，Sue就負責拿行李，一路直接上房間，然後Madge幫忙拿證件辦入住，準備的蛋糕也很好吃，離店的時候繼續安排車輛送到口岸，住在倫敦人，一路都是無微不至的服務啊！來澳門，住倫敦人準沒錯，推薦！！！

從倫敦人開業到現在，入住很多次，每次入住，管家們都很用心，很貼心，記住我們一家的喜好，我們家兩個小朋友都非倫敦人不住，好吃好玩，住的舒服，這裏特別感謝管家Colin，真的很用心，讓我們覺得很暖，倫敦人真的每次入住都有一種歡迎我們回家的感覺，滿滿被重視感，非常感謝管家Colin特意給這次沒有過去的兩個小朋友帶的禮物，還有給我和先生準備的行李卡，真的感到很温暖

入住體驗非常好，出行前就有管家Amiee主動聯繫詢問細節，並且非常耐心解答我們的問題。到達後有專車接我們到酒店，從關口接和送到辦理入住全程都不用等待的一對一服務。辦理入住的的工作人員Wayne也是很有耐心地講解酒店和房間設施以及主動詢問我們用餐和行程事宜，雞尾酒用餐為我們安排了很好的位置，必須點贊！總之服務和體驗感都很好。比起這個稍微遜色的是套房的面積和景觀，但不影響，我們覺得房間足夠乾淨就可以，還有睡覺的枕頭有好幾種不同類型的選擇，覺得這個細節也很貼心！