**Disappointing Stay at This Hotel – Poor Value for Money**
I seldom leave negative reviews, but my recent experience at this hotel fell far below expectations, especially given its price point.
To start, the room appeared dated and worn, with outdated furnishings and decor that indicated a lack of proper maintenance. The overall ambiance felt neglected—a surprising shortcoming in a city known for its high hospitality standards.
Additionally, basic amenities were lacking. There was no tissue box in the room, and when I requested coffee, creamer, and sugar, housekeeping informed me these items were unavailable. Such essentials are standard at any reputable hotel, making their absence both inconvenient and unacceptable.
Given the cost of my stay, I would have gladly paid an extra 200–300 HKD to book at a neighboring property like the Galaxy, where service and quality are consistently superior. Unfortunately, due to the last-minute nature of my trip, the Galaxy and other nearby hotels were fully booked, leaving me with limited alternatives.
In summary, this hotel fails to meet expectations in terms of maintenance, amenities, and overall value. I cannot recommend staying here unless no other options are available. Macau offers far better accommodations, and it is worth planning ahead to ensure a more comfortable and well-appointed stay.
**I will not be returning.**
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