Mottram Hall

Great place to stay. The Champneys resort is enormous and the only downside was the view out of the window looking at a brick wall.

Disappointing After an anniversary stay I’ve come home with bed bug bites, there was cobwebs in the bedroom, and someone needs to look at the underside of the bathroom sink as when you are in the bath the pipe work is thick with dust! Thanks

Perfect stay Rooms were lovely, beautiful location and staff were great - perfect for what we went for. Spa was also lovely and very relaxing. Breakfast was also really nice and good for the price

Great location, lovely surroundings, love the spa cafe and the coconut lattes! Nice big comfy bed. Things which made me reduce my star rating to good instead of excellent: I’ve stayed with you a total of twelve nights this month due to my best friend have terminal illness and then passing away, so my summary of things to improve have been things I’ve consistently found on each stay: Pillows a bit flat, no room bar fridge, room service didn’t answer on two of my stays. Not a great range of food in your room service menu. No discount for my further stays which I had to book after the initial stay in march. Window wouldn’t close on current stay in 445. However, I will be back in July and stay again, as overall my stays with you have been delightful and these are small things in the bigger picture. Thanks again! X

Hotel room was nice but bathroom was dated. King bed was 2 singles attached together with an uncomfortable zip down the middle. Food was expensive for quality.

The hotel rooms are looking a little tired. Even in the refurbished rooms the bathrooms are not really up to scratch. Cracked bath sides, plug hole was full Of hair so the bath didn’t drain. The bar staff on the 7/2/24 were no where to be seen a lot of the night there was just one poor lad on who wasn’t behind the bar a lot. The bar lacks any kind of atmosphere and the music doesn’t help 🙈 lots of the staff were nice but the lady behind the cafe in the spa bar I’ve seen on numerous times and is quite miserable and doesn’t smile ! Was the same last time we visited too with her. Reception staff were lovely though. We visited about 4 x now and I think this will be our last visit.