Hotel du Nord, Sure Hotel Collection by Best Western

Personnel aux petits soins, petit déjeuner correct, literie confortable et bien équipée

Very helpful staff (assisted us with evening entertainment plus parking). Other reviews had warned about parking the night before the weekly street market in certain lots, so we avoided that lot. It turns out that the city's largest lot, Monnier, is only a 5-6 minute walk away, so we parked there after unloading luggage. The rooms are clean and modern with everything functioning well. Check out the decorated elevator!

Relaxed, very welcoming, well organised hotel. Good location on river front and easy access to town centre. Excellent bike storage for a built up area. Good rooms and shower area. Comfortable bed. We really enjoyed our stay.

the location of the hotel is good as it's across the river and near the restaurants and shopping streets. however, i just came at a very bad time when almost the whole of shopping street was under construction ! for that google didn't have an alert and i had to drag my luggage through constructions streets. the hotel of course , had nothing to do with it. you can walk to it via the riverside street which is more enjoyable and it's just 15 minutes walk from the train station. the room i got was big enough for one. though fitting 2 luggages for 2 people would be a challenge. the bed is big enough though. it's complete with tea making facilities but there was no coffee provided. it's safe as the main door is locked at night. however there were stair steps from the lobby to the elevator which is annoying if you have a heavy luggage.

Beautiful river views from our room. Large super comfy bed. Lovely helpful lady on reception. Breakfast available. It has a vending machine for little snacks and a lounge to go down and relax in. It has a lift. Short walk to shops and bars. Nice hotel.

Ideal for a 1-night stay on our way home from Southern France. You’ll have to drive about 10 min after taking the exit. Parking space is scarce, especially on Saturdays, but there’s a parking lot at about 5 min walking distance. Location is super nice near the river. Rooms are really small but the bathroom’s nicely refurbished since the first time we came there around 8 years ago. I particularly liked the shower. We had difficulty getting checked-in (the hotel uses DIY check-in after 9 or 10 pm) when we arrived at 11 pm. There’s a phone number you can call, but it’s quite hidden in the corner. They should communicate that more clearly. Also, when booking online after 10 pm via a broker (e.g. Agoda) you will always have to call that number, in order to be able to get access to your room via the DIY check-in. I’d recommend they communicate that more clearly either at the entrance or upon making the reservation online. We spent at least 10 min trying to check-in ourselves but in vain. Not easy when you’re extremely tired from a long drive. We had a minor hygiene issue when we arrived in our room, but I told them the morning after (and showed pics) and they made up for it in the way it should be, so next time we’d be near Mâcon, we would probably stay there again since the beds are quite good, and that’s what counts the most.

Un accueil chaleureux . Un emplacement idéal pour les balades en centre ville et sur les bords de Saône,..................................................................... ................................... ...........

Un accueil vraiment très sympathique, les chambres très agréables et propres, literie de bonne qualité. Le petit déjeuner mériterait cependant à peine plus de variétés (fromages, œufs brouillés et fruits frais).

C’est une belle découverte. Aucune critique possible. Tout est parfait comme l’emplacement, l’accueil, la chambre et les services. Lits confortables et agréables. J’y reviendrai. Du groupe best western que j’utilise c’est le meilleur dans sa catégorie