Days Inn by Wyndham Macon I-475

We showed up exhausted only to be told we could not have our room which we already paid for because we arrived after 4am. We got there about 4:30am. Guy named Silas refused to give us our room. I asked if it was sitting empty and he said yes. He said he’d let us in but we had to pay for another day. We were held up in traffic due to an accident beyond our control. No one bothered calling to see if we were still coming!! We had been driving all night from Indiana and were exhausted as were our two kids. He was rude and not helpful.We just simply wanted to get some sleep. His behavior was very rude. So we wound up with no place to sleep. Luckily we made it to a safe place at a rest stop without getting into an accident ourselves because we fell asleep at the wheel!

I had a very pleasant stay here. Bed was very comfy, shower was awesome, quiet, clean, and I was able to get a smoking room. Who even knew those existed anymore! Breakfast was good too and free coffee. Only complaint I had is my room had a few roach bugs. I just killed them and did not let it worry me much. I will stay here if I am back in Macon again. Much better than some of the other places that I have stayed.

We got there and both rooms I got had roaches all over. The staff was nice to give us two other rooms and one was full of roaches and the other one smelled like ****. I went and asked for a refund and they were very nice to let us know that once ******* contact them, they would give the OK for the refund and apologize for the inconvenience. The staff was AMAZING but the rooms had roaches all over and smelled like ****.

Room smelled of cigarettes The room reeked of cigarettes tho it was a non smoking room.

The breakfast was the same everyday as if it was leftovers.

Bed bugs, dirty toilet. dirty rooms, dirty bathroom, loud sounds in the outside, worse experience