Hotel Forty Five, Macon, a Tribute Portfolio Hotel

Amazing hotel!

This hotel is beautiful and the room very nice, clean, and comfortable. The staff was very friendly and apologetic about some negative situations that we experienced. We were even comped one night's stay for our trouble, without asking for it. We had some issues with our stay that caused us worry on a weekend trip that we wanted to enjoy. We were in town for a football game at Mercer. We reserved our room two months in advance. We arrived at the hotel to check in on Friday in the afternoon only to find out their computer system could not check us in due to a "glitch" with the system. The desk clerk assured us that her manager would straighten out our reservation the following day. That night we decided to eat in their dining room. The meal and service were great. Then, a few minutes after returning to our room we received a phone call from the front desk that they could not charge our dinner to our room because the hotel's computer system did not recognize our hotel stay reservation. I went downstairs to the dining room to give them my credit card to pay for our dinner. The next morning, Saturday, we returned to our room after breakfast to find our electronic keys to our room no longer worked. We had to return to the front desk to have our electronic keys reprogrammed. Then, just before we were to leave our room to go to the football game, we received a knock on our door from a hotel employee. The employee told us that management told her to see if anyone was still in our room. I told this employee that we had reservations for Friday AND Saturday nights. It then dawned on me that the hotel may have double booked our room. We proceeded to go to the front desk to tell them that yes, we were indeed in the room, and would be returning to spend our second night in the hotel. I expressed to the front desk clerk that I feared they may have double booked our room, and it was then that she admitted they had. I told her that we needed to be assured our room would be secure for the day and that no one else would be given access to our room. She assured me that this would be the case and she even gave us new electronic keys to our room. As promised no one else entered our room, nor was our room given away to other guests, but this mix-up caused us to be annoyed and stressed. Another service that was lacking was their car valet service. The valet service is a contractor hired by Marriott. They are not employees of Marriott. The first night the electronic link the valet service provided worked fine. We were able to request our car in advance on the link that was provided. For the rest of the weekend that was not the case. Every time after that, for the entirety of the weekend, the link failed to allow us to request our car in advance. Instead the link kept trying to finalize our parking transactions as if we had checked out of the hotel. Also, on Sunday morning, after we checked out of the hotel, and after my husband paid for the parking

Wonderful people all around. From the front desk to the valet. Everyone made us feel welcome. Good music is always playing. Special shout out to Chris Cadarrious! Great energy. Had our car ready to go early in the morning. Teamwork makes the dream work.

Modern, chic, well kept hotel in downtown Macon. Spent time with friends here and was very impressed. Restaurant on site, but we made our way up to the rooftop bar. Enjoyed great drinks, food, and a nice view of the city. Our bartender was engaging and gave great service. This spot is perfect if you’re in town for an event at the auditorium, or looking for a classy spot while in town for business. The valet service was exceptional. Definitely ask for the tall young lady with the neck tattoo. She greeted and assisted us soon as we pulled up and was attentive, professional, and so welcoming and friendly. Overall great hotel and experience.

The valet were the first people we came in contacted with, and Jada was the best,she made our day because of the warm, inviting and informative reception when we arrived🙂. Oh yeah, and the Hotel was great! The Manager runs a tight ship and made our stay wonderful as well, we will definitely be back. Food was delicious 😋

Everything was so amazing! Nautica from valet services was exceptional! She was so sweet and down to earth! However, phenomenal service from all the staff from the moment I checked in until my check out. The room was very spacious and super clean. The beds were very comfortable

Lovely hotel in the downtown area of Macon within walking distance of local restaurants & sites. Staff extremely welcoming & friendly. Especially Dorian who gave us advice, took an interest in us. Hotel clean & welcoming. Plenty to see for say a 2 day visit.