Bineet K L
2 december 2024
We had a 7-night memorable sojourn in Taj Madikeri. It is an idyllic get away in scenic and verdant surroundings. Our stay was made particularly comfortable and memorable because of the dedicated staff of the resort who, through their eye for detail, micro-planning and an overall determination to give value and the best experience to each and every guest, ensured that all our needs were fulfilled in the shortest possible time. My wife and I would specifically like to highlight the contributions of the following members of the resort team: REBITA SINGHA, the Duty Manager of the property during a stay, was most knowledgeable, helpful & proactive in her attitude and offered many suggestions that enriched our 7-night stay. AROOPA, from the Front Office impressed us with her detailed & helpful introductory briefing and was available at all times for any assistance and planning we required, especially related to concierge-services UMESH, the F&B Manager, and his dedicated & tireless team that managed Ferntree, Grills and Hive (amongst other restaurants) to the delight of all guests. NIKHIL waited on us during most of the breakfast sessions in the open area of Ferntree. His breakfast coffee was a treat for any coffee aficionado so we labeled it: "Nikhil's special coffee". To our delight, he served us at Grills as well during an excellent dinner by the poolside. Akshay, with detailed knowledge of the Kodagu cuisine, was always at hand to help us enjoy the finest dinners in Ferntree. Gowtham who curated our in-room dining experience on 3 occasions with care, efficiency and professionalism.
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