NH Collection Suecia

NH Collection Suecia recensioner

NH Collection Suecia

C. del Marqués de Casa Riera, 4, Madrid, Community Of Madrid, 28014, SpainVisa hotellinformation
NH Collection Suecia
NH Collection SueciaNH Collection SueciaNH Collection Suecia
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Gästrecensioner

8.8/10
Mycket bra
50 recension
Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.5
Service8.8
Renlighet9.1
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Alla recensioner(50)
Positiva recensioner(49)
Recensioner med foton/video(14)
Utmärkt läge(17)
Utmärkt service(14)
Utmärkt vistelse!(13)
Utsökt frukost(8)
Negativa recensioner(1)
Gästanvändare
Dubbelrum Premium
Bodde på dec. 2024
Par
4 recension
10/10
Enastående
Publicerades 6 jan. 2025
Chill vibe and friendly staff, convenient location!
Översätt
Svar från boendet: Dear guest,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Diego EstebanGuest Relations Department
Chung Ee
Superior-dubbelrum
Bodde på apr. 2024
Par
3 recension
10/10
Enastående
Publicerades 11 maj 2024
Excellent hotel at the city center. Near to Gran Via, Chueca & Centro. Love it.
Översätt
Svar från boendet: Dear Mr. Tan, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon, Rocío Sánchez CarmonaGuest Relations Manager
Jujunana
Superior-dubbelrum
Bodde på okt. 2023
Reser med vänner
27 recension
9.0/10
Utmärkt
Publicerades 4 feb. 2024
We stayed at second floor which I was woken up by street noise in the middle of the night. Otherwise good location to walk around for sight seeing
Översätt
Svar från boendet: Dear guest,I would like to thank you for the time spent in giving us your feedback about your recent stay with us.All the team at NH Collection Suecia works very hard and with lot of passion to achieve our Guests satisfaction and we feel really upset when we do not succeed. Please, do not doubt that we will keep improving to make our guests stay perfect one day.Best Regards,Rocío Sánchez CarmonaGuest Relations Manager
Anonym användare
Dubbelrum Premium
Bodde på juni 2025
Familj
99 recension
2.0/10
Publicerades 14 juli 2025
不知道好評都是哪裡來的,西班牙唯一踩雷的酒店,服務員傲慢無禮,到的第一天旅途勞頓,帶着孩子去酒店餐廳就近解決午餐,一個黑人服務員説沒位置,當時空位子很多,他也不解釋是有預訂或是什麼,入住第二天服務員忘了給水(住兩個人每天給一瓶水,並且附近沒有便利店可以買到水)我們去前台説今天忘了給我們水,服務員一臉不開心地説不可能沒給,真是可笑又可氣,我們會為一瓶水撒謊嗎?然後她很不情願地拿出一小瓶水…五星是怎麼評定的?酒店沒有游泳池,我乾洗的衣服應該當天送回,第二天也沒送回,去服務枱催的,而且註明乾洗的衣服估計是水洗了,縮水了一大截,住了三天沒見到傳説中的中國服務員,晚上回來樓道里黑的可以演鬼片,小孩很害怕,房間裏遍佈灰塵,床是破的,被子枕頭都是非常廉價的晴綸棉,破舊不堪,最雷人的是吹風機,是我見過的最破的被狗啃過一樣,我作為攜程黑鑽會員住過全世界不少酒店了,極少給差評,大部分酒店總是有亮點在的,這個酒店的優點是零
Översätt
6/8
Svar från boendet: Dear Guest,We are truly sorry to read about your experience, which clearly did not meet the standards of service and quality we strive to offer all our guests. Please accept our sincere apologies for any inconvenience caused during your stay.We take your feedback very seriously, and it has already been shared with the relevant departments for immediate review and improvement, especially regarding the restaurant service, room cleanliness, and front desk assistance.We would appreciate the opportunity to speak with you directly to better understand what happened. Please do not hesitate to contact us if you wish to provide further details or consider staying with us again in the future.Kind regards, Guest Relations Department
Ben66099
Jr-svit(king size-säng)
Bodde på juni 2025
Familj
4 recension
10/10
Enastående
Publicerades 9 juli 2025
非常舒適的體驗,酒店位置市中心,交通十分便利,門口緊靠餐飲、主商業街;房間設計藝術感十足,家庭套房物理隔斷互不打擾,太貼心了!
Översätt
Svar från boendet: Dear Ben66099,It's delightful to hear that you found your stay comfortable and appreciated the convenient location of our hotel. Your kind words about our room design and the thoughtful layout of our family suites have certainly brightened our day. Our hotel aims to provide an experience that combines comfort, convenience, and a touch of artistry, and your feedback suggests we are succeeding in doing so. We're glad that you also found the proximity to restaurants and the commercial street beneficial.We look forward to welcoming you back to our hotel in the future.Best regards.Rocío Sánchez CarmonaGuest Relations ManagerNH Collection Suecia
Anonym användare
Jr-svit(king size-säng)
Bodde på apr. 2025
Reser med vänner
6 recension
9.0/10
Utmärkt
Publicerades 23 maj 2025
房間挺大的,服務人員很友好,走廊有點黑,房間遮光有點縫隙。 酒店不大,早餐還可以,比較豐富。 衞生還不錯。
Översätt
Svar från boendet: 尊敬的客人,很高興您覺得我們的房間寬敞、員工友好——這是我們引以為豪的兩個方面。 我們很高興得知您喜歡我們的早餐選擇並認為我們的衛生標準達到標準。 關於燈光,我們知道氛圍在整體體驗中扮演重要角色。 我們將牢記您的回饋,並不斷努力為客人創造理想的環境。再次感謝您分享您的經驗。 我們期待您再次光臨並享受愉快的住宿。此致。
Anonym användare
Superior-dubbelrum
Bodde på jan. 2025
Affärsresenär
102 recension
10/10
Enastående
Publicerades 15 feb. 2025
Un hotel delicada, bonita y llena de sonrisas; muchas opciones de platos para desayuno. Seguro que vuelva de otra vez.
Översätt
Svar från boendet: Estimado cliente,Queremos expresar nuestro más sincero agradecimiento por su comentario tan positivo sobre su reciente estancia en nuestro hotel. Nos alegra saber que disfrutó de su tiempo con nosotros y que especialmente apreció nuestro delicioso desayuno.Nos esforzamos por brindar a nuestros huéspedes una experiencia excepcional y cómoda, y su elogio hacia nuestro desayuno significa mucho para nosotros. Trabajamos arduamente para ofrecer una variedad de opciones frescas y deliciosas para satisfacer los gustos de todos nuestros huéspedes.Sus amables palabras son una gran motivación para todo nuestro equipo y nos animan a seguir mejorando cada día. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y continuar superando sus expectativas.No dude en ponerse en contacto con nosotros si necesita alguna otra cosa.Saludos cordiales, Verónica MorenoGuest Relations Department
Gästanvändare
Dubbelrum Premium
Bodde på jan. 2025
Familj
4 recension
10/10
Enastående
Publicerades 12 feb. 2025
這家酒店超預期的好,前台有位説中文的女孩子,特別熱情的介紹了馬德里的景點以及怎麼去這些景點,房間設施很新,酒店老錢風特別漂亮,在普拉多博物館旁邊,麗池公園走路 5 分鐘距離,最遠的景點馬德里王宮我們也是走路去的,好像走了 20 分鐘不到,其他景點都在酒店周邊,早餐也很豐盛,全程最滿意的酒店
Översätt
Svar från boendet: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that your stay exceeded your expectations. It’s great to know that Echo, our receptionist who speaks Chinese, was able to provide you with helpful recommendations for exploring Madrid. We're also pleased that you enjoyed the newly updated room facilities, the beautiful historic style of the hotel, and our central location near key attractions like the Prado Museum and Retiro Park. We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Madrid!Kind regards,
Seven Ocean
Dubbelrum Premium
Bodde på dec. 2024
Familj
53 recension
9.7/10
Otroligt
Publicerades 29 jan. 2025
房間乾淨整潔!早餐也很豐盛!馬德里五星級酒店性價比最高的!位置非常好就在格蘭大道邊上,位於普拉多博物館和太陽門廣場中間,距離走路平均十分鐘左右,去附近的景點走路都方便! 特別要感謝的是前台有位中國四川的美女,服務好,中國人之間溝通方便,到酒店是中午不到,有房間直接給了!強烈推薦
Översätt
Svar från boendet: Dear Seven Ocean,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your room, as well as our breakfast. It’s also great to know that you found our location so convenient, being close to key attractions like the Prado Museum and Puerta del Sol.We especially appreciate your kind words about Echo and we’ll make sure to pass on your compliments to the team. It’s always a pleasure to hear that our service made your stay even more enjoyable.Thank you for recommending us, and we look forward to welcoming you back in the future!Best regards,
Anonym användare
Superior-dubbelrum
Bodde på dec. 2024
Familj
8 recension
10/10
Enastående
Publicerades 2 feb. 2025
這是我們二牙旅行的最後一站,也是賓館質量最高的一個賓館! 首先服務人員都很熱情,入住時還給我們馬德里地圖,還給我們介紹了周邊。幫我們拿的箱子到房間門口,沒要小費。 離開時來不及吃早飯,還給我們打包了三明治,水果,酸奶,水。 我們一月23號早上7點離開時前台的一位女服務員,幫我們拿的箱子不顧寒冷一直送我們到門口出租車旁邊,沒來得及看她的名字牌,在這裏説一聲感謝! 這個酒店位置好,遊玩和買東西都方便。離博物館和麗池公園 英國宮很近。 酒店大堂有免費水和水果。
Översätt
6/7
Svar från boendet: Dear guest,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards, Diego EstebanGuest Relations Department
Gästanvändare
Superior-dubbelrum
Bodde på jan. 2025
Affärsresenär
28 recension
10/10
Enastående
Publicerades 5 mars 2025
很不錯的酒店,服務好位置好,房間隔音還行,睡得很好,早餐很好吃很豐盛,酒店離市中心很近,方便購物吃飯
Översätt
Svar från boendet: 我們很高興聽到您在我們這裏過得愉快。 您的舒適和便利是我們的首要任務,我們很高興得知我們的位置、隔音客房和美味的早餐符合您的期望。 我們希望將來能再次歡迎您。ROCIO SANCHEZ CARMONANH Collection Suecia
Xiawadezhexiubu
Dubbelrum Premium
Bodde på nov. 2024
Ensamresenär
24 recension
8.5/10
Mycket bra
Publicerades 22 jan. 2025
酒店就在格蘭大街邊上,稍微走走就能到最繁華的地方。給了我一間殘疾人房,雖然感覺不怎麼樣,但是大。早餐就是典型的西班牙早餐,連續三天好像都一樣的。 入住check in感覺不好,我早上到的,一直説沒房間,到中午也説沒有,説有了再發消息,一直未收到。我索性一直到晚上吃完飯才辦了入住。 整體中規中矩,酒店前台不大,在半層,需要樓梯,但是禮賓也會搬
Översätt
Svar från boendet: Dear Xiawadezhexiubu,Thank you for sharing your feedback regarding your recent stay at our hotel. We regret to hear that your experience did not meet your expectations and deeply apologize for any inconvenience you may have encountered.Your feedback is incredibly valuable to us as it provides us with the opportunity to identify areas for improvement. We are committed to taking the necessary steps to ensure that similar situations do not occur in the future. We sincerely hope to have the opportunity to welcome you back and demonstrate the exceptional level of service we can provide.Warm regards, Diego EstebanGuest Relations Department
Gästanvändare
Superior-dubbelrum
Bodde på mars 2025
Par
3 recension
9.5/10
Otroligt
Publicerades 8 maj 2025
這家酒店的位置很好。各方面的設施和服務都很到位。但有一個問題是,可能是個別問題,就是噪音問題。我們住在五樓,雖然窗户很厚關的很嚴實,晚上十二點睡覺仍然可以隱約聽到頂樓酒吧的聲音。希望改進!
Översätt
Svar från boendet: 尊敬的賓客您的反饋對我們非常寶貴。 很高興聽到您對我們酒店的位置和設施表示讚賞。 您在我們這裏的體驗一定非常棒。我們很遺憾聽到您遇到的噪音問題。 您的舒適是我們的首要任務,如果您的住宿體驗未能達到您的期望,我們深感抱歉。 雖然我們努力為客人維持一個安靜的環境,但您的評論讓我們有機會反思可能需要改進的地方。 我們向您保證,我們會認真對待所有反饋,並將繼續盡最大努力為每位客人提供愉快的住宿。感謝您提請我們注意這一點。 儘管如此,我們希望您入住愉快,並期待您的再次光臨。此致。Diego EstebanGuest Relations Department
Gästanvändare
Dubbelrum Premium
Bodde på apr. 2025
Affärsresenär
37 recension
10/10
Enastående
Publicerades 30 maj 2025
房間是五星水準,很舒適。早上下午會各來一次打掃衞生,加水。浴缸很舒服。就是衝著它來的屋頂bar根本沒找到入口
Översätt
Svar från boendet: 我們很高興得知您發現房間及其設施達到了高標準的舒適度。 非常感謝您分享有關清潔度和浴缸的詳細訊息。 我們注意到您提到的屋頂酒吧,並希望您在住宿期間的其他方面也同樣愉快。
Meiduocao
Dubbelrum Premium
Bodde på dec. 2024
Familj
26 recension
10/10
Enastående
Publicerades 22 jan. 2025
非常好的酒店,酒店的位置好,早餐很豐富,前台有個中國姑娘超級好,熱情周到,每次看到我們都會主動打招呼,讓我們倍感親切。
Översätt
Svar från boendet: Dear Meiduocao,I sincerely appreciate your kind words about your recent stay. We are delighted to know that we contributed to making your experience memorable.We strive to provide exceptional service to every guest, and your praise is a great encouragement to us. I also want to pass on your appreciation to Echo, who strives to ensure that every guest feels welcome and cared for during their stay.We look forward to welcoming you back in the future and continuing to exceed your expectations.Kind regards, Diego EstebanGuest Relations Department