Crowne Plaza Madrid Airport, an IHG Hotel

As any Crowne, it’s nice. Good bar with tasty food and warm welcoming check in front desk. The room itself is clean, but as an Euro style, the beds are always combined by two singles. This gives back pain. The location is nice to the airport, and easy public transportation to go into center Madrid. Well, overall, I’d recommend this hotel for the airport connection.

Very family friendly hotel. Very clean, nice food.

I would suggest using the paid airport shuttle because it is cheaper and convenient. For the bus, you will have to change it once. It will be a hassle with luggage. It is at least 45min from the city centre. You will have to take a bus and the metro to reach the city centre For the nearest bus stop follow the signs provided at the hotel instead of using Google Maps because the bus stop suggested by the hotel was not shown on Google Maps and it is also cheaper. The hotel is located near no cafe or eateries. Hence go for the breakfast option at the hotel. The heating works well and the other hotel facilities are up-to-the-mark. The hotel rooms are spacious.

Nice hotel, great staff, close to the airport

Great Hotel Overall. The room was very spacious and comfortable. Hotel had all the amenities needed and Most of the staffs were super friendly and helpful except for one lady. Location is abit far from anything but wasnt a big issue for us. I would return here again indefinitely

Far away from airport. Taxi fee is expensive

Great location and very convenient

酒店太棒了，離機場非常近，然後早餐和晚餐特別好，前台接待很和善，非常貼心的早辦了入住，很多歐美酒店一定要到下午，提前還收費，這個酒店很好。另外有接機需要提前預約，然後網上付費，5歐，很方便。另外房間很舒服，裏面有熱水壺和咖啡壺。大堂還有熱水，健身房等。房間還有人性化的歡迎卡。中間轉機第一選擇。IHG會員也累計。有位前台工作小姐姐叫Ms.Paula特別好，幫我很多，會英文，特別温暖。 Dear Conchi Murillo, Very nice to hear from you. The hotel is impressed to me and it is so nice and sweet. Very close by Airport and fantastic shuttle bus to hotel from airport. Ms. Paula did a great job for me and advise me for breakfast, check in earlier and show me the room. Amzing breakfast and dinner in Hotel. I will be back soon and I am aslo member of IHG. My score to hotel is not 10 but 12. All the guys from your hotel is nice. Hot water at lobby and fantastic room with coffee maker and hot water boiler. Very sweet with welcome card makes very 😊. Best regards, Charles/ Chen Wei

안녕하세요 Trip.com 에서 저한테과 그만 금액이 대략 200 유로가 넘는데 호텔에서는 영수증 끊어줄때 177 유로를 끊었습니다 여러 가지 생각이 들었는데 아마도 Trip.com 에서 30유로 이상의 중간 마진을 가진 것 같습니다. 이 부분을 조금 더 명확하게 저한테 사전에 얘기를하셨으면 오해가 덜 했을 거 같은 데음 조금 기분이 유쾌하진 않았습니다. 어쨌든 제가 지급한 만큼의 영수증을 받지 못 했고, 30유로 정도가 부족한 인보이스를 받아서 매우 유쾌하진 않았습니다. 이 부분에 대해서 Trip.com 에서 명확하게 해명 해 주셨으면 좋겠습니다.