Soho Boutique Opera

Clean and cozy hotel. Front desk staff are friendly and greet guest, but other staff like domestics don’t. They allowed us 1hour early check-in which is really appreciated coming from a stressful flight. Location is great as it is 2-3mins walk to Sol (city centre) lots of restaurants and shops around. Breakfast buffet selections are little bit lacklustre. We enjoyed the jamon (spanish ham) but apart from that wasn’t special. Could have put the juice/coffee machine out for buffet instead of ordering every-time from the staff. We asked the staff if it was possible to extend our stay and get a discount but unfortunately, the price went up than to go down. We would like to use this hotel again in the future if the price is not as expensive as they offered us for our extended stay.

The hotel is really close to everything. However, it is way overpriced for the quality of stay. Information provided about parking was incorrect. Parking is very expensive, not €16-€23, it is actually €30 with a 20% discount. Kitchen would not start on time with all foods, would run out of foods before service is over, half the time only one coffee maker was operational, staff was not very responsive.

Excellent location, the hotel is within walking distance of the Plaza Mayor. Very helpful, bilingual staff ( at least Spanish and English). The room was clean and maid service efficient. The buffet style breakfast offered an abundance of tasty choices.