Feelathome Waldorf Suites Apartments

We have just returned from a two centre holiday with 4 nights in Madrid at these apartments. Sadly the weather was atrocious with 3 full days of rain so we could have done with being nearer the city centre! However, we really liked the apartment and it had clearly been freshly cleaned just before our arrival, together with all the public areas. There are no staff on hand so entry is via a set of codes sent via WhatsApp prior to arrival. Although this made me a little apprehensive, it all worked well and it was nice to have a secure entry gate and door. Staff are only available via WhatsApp between 10.30 and 18.30. The open plan lounge / kitchen area is well equipped although there was no tea towel or sweeping brush. Washing liquid, dishwasher tablets and washing machine tablets were provided. There was a jar of tea bags which we didn't use and 4 pods for the Nespresso machine. We bought more. There is also a kettle. It was cold and damp during our trip so we were glad of the central heating which worked well. Only the bathroom lacked any kind of heating, not even a towel rail. Four mini shampoos and shower gels were provided for our stay. The towels were clean but very thin - don't expect hotel style luxury ones! There are two supermarkets within a 10 minute walk, Carrefour and Dia. The former was bigger with a greater choice of produce. There are a few bars and restaurants nearby but they were fairly quiet. It's about a 25 minute, downhill walk to Plaza de Espana or a 10 minute walk to Canal metro station. We like walking but heavy rain persuaded us to use the metro system a little more. The Metro is quick, efficient and very good value with 10 trips costing only 6.10 euros!!! Halfway to the city centre is a nice market with shops, bars and cafes. There was a lovely atmosphere on the Friday evening and it was full of local people rather than tourists. It was called Vallehermoso and much cheaper than the Mercado de San Miguel in town. I couldn't find a hair dryer in the apartment but the housekeeper showed me the drawer in the bathroom which had appeared stuck .... it was a push not pull mechanism!!! She also provided extra toilet paper even though the apartment wasn't on her cleaning rota. If you were lucky enough to have good weather, there is a nice communal terrace on the rooftop which makes up for the lack of balcony.

manque total de communication 1. la veille de mon départ vers Madrid, je n'avais toujours pas reçu l'adresse de de mon logement. j'ai telephoné au moins 4 fois (ça me coûtera un pont car les attentes étaient longues) .j'ai eu des personnes en ligne pas du tout informées. Il y a même un qui m'a dit que j'avais l'appartement C3 mais il ne connaissait pas l'adresse! incroyable.j'ai donc pris l'avion sans savoir où j'allais loger. C'est donc dans l'aeroport que j' ai reçu les informations. Jamais eu une situation pareille.2) j'avais demandé un appartement avec balcon et non loin du centre. Il n' y avait pas de balcon et une demi heure de metro . je n'appelle pas ça près du centre. C'est dommage car l'appartement etait correct.

Comodo e silenzioso Posizione dell'appartamento molto comoda e silenziosa. Appartamento molto luminoso e recentemente ristrutturato. Personale molto gentile e cordiale, unica pecca la pulizia che andrebbe curata di più.