Hotel Puerta America

Överlag anständigt hotell förutom att det inte var särskilt bekvämt på läget så det slutade med att ta massor av Ubers... var på nivå 10 som var väldigt mörka rum (föreställ dig alla gråa inklusive taken) vilket inte var de bästa men överlag bekväma rummen och sängen. Servicen var bra och maten var bra förutom mycket begränsad valmöjlighet...

The hotel is far away from the city center but public transportations are nearby so pretty convenient. I traveled solo and was put in a room with 2 twin beds pushed together so I’d asked to change me to a one queen but the front desk guy said they’re all booked, although it seemed pretty empty on a Monday. The room I stayed in didn’t have a bathtub but the design was really nice with a great view. The lights were very complicated to use because they had too many things going on so sometimes the lights in the room turn on out of no where in the middle of the night extra bright. The room had cool technologies though like automatic blinds that blackout the room, vanity lights, and rainfall showers. You pretty much don’t know what kind of designs the room you get will have so it might not be for everyone who must have certain things-might be better to go with a chain brand. The room had weird things like 3 landline phones-one by the bed, one on the tv wall, and one near the toilet in case you need to order room service while pooping I guess. The hotel amenities like the pool were closed and chairs were covered and certain areas seemed rundown for a 5-star hotel. Overall, ok experience.

A very good hotel but some hotel facilities are not qualify for 5 stars rating. But good location with subway station nearby, good services and good breakfast. All hotel staffs are friend and willing to help !