Stephany Ortega - Soprano
3 augusti 2022
Room too old, carpet too dirty, air conditioning not working properly, bed too hard and old. They did some things in ordeelr to get more money, for example : they told me the breakfast costed 10€ on that day, the day after 12€...I told them that I will decided later because I was with my little child. So I called them later that night to reserve it, but they told me that I should come downstairs and pay now, in order to reserve it, so I told them I couldn't because I was not going to leave my baby alone in the bed (they didn't provide me a crib), so they told me I had to pay the 12€ the day after then... Also, they told me that I had No free water in the room, just in the mini bar for 2€ each. When I wanted to take 2 bottles, the mini bar was almost empty, so I called them to have them replaced, instead they told me to call room service. I called RS, they brought me 2 bottles, but they costed 4€ each and I just knew it once they arrived with the bottles opened already...
I also wanted to return with the hotel bus to the airport, but no place available. After, I read many reviews about this, many people complains about it, so don't take this hotel thinking they will have really this service. At the end I had to pay a taxi.
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