C. de Agustín de Foxá, 32, Madrid, Community Of Madrid, 28036, SpainVisa hotellinformation
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Gästrecensioner
4.7/5
Otroligt
47 recension
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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.8
Service4.7
Renlighet4.9
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Alla recensioner(47)
Positiva recensioner(45)
Recensioner med foton/video(8)
Utmärkta rum(14)
Utmärkt vistelse!(13)
Rent och städat(12)
Vänlig ägare(9)
Praktiskt läge(9)
Utsökt frukost(8)
Utmärkt läge(8)
Negativa recensioner(2)
C H
Deluxerum
Bodde på apr. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 19 maj 2024
Close to station and metro… welcoming, clean, relaxing and spacious room… simple while nice breakfast… except there was a mosquito in the bathroom which could be acceptable being next to a site opposite…. Highly recommended if the rate could be more attractive… Will check in again next round
Översätt
Svar från boendet: Dear Guest,We appreciate that you took the time to share your experience with us.We regret to hear about the inconvenience caused by the mosquito presence in your bathroom. Rest assured that our hotel's cleanliness and guest comfort are of the utmost importance, and we maintain rigorous standards to ensure a pleasant environment for all our guests.It is heartening to learn that you enjoyed the convenience of our proximity to the station and metro, and found your room to be relaxing and spacious. We are also pleased that our breakfast offerings were to your liking. Your commendation is greatly appreciated and serves as an encouragement to our team who strive to provide a superior experience. We take note of your comments on our rates and continuously work towards offering the best value to our guests.We hope to welcome you back. All the best.Belén PunzónGuest Experience
bobarros
Premium Rum 1 King Size-säng
Bodde på aug. 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 6 sep. 2024
Facilities are great, good breakfast, comfortable room and great option to be close to the station
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your stay.We are delighted that you had such a memorable experience at Barceló Imagine.We are thrilled that you enjoyed our facilities, the variety of breakfast options, the comfort of our rooms, and our convenient location close to the station. Our team takes pride in providing a diverse range of amenities, from our state-of-the-art fitness centre to our Sky Lounge terrace with stunning views of Madrid. Each of our themed rooms is designed to offer a unique and immersive experience, reflecting the musical essence of our concept hotel.We look forward to welcoming you back on a future occasion.Best wishes,Equipo Barceló Imagine
kalamcandy
Deluxerum
Bodde på jan. 2024
Par
14 recension
4.5/5
Utmärkt
Publicerades 22 feb. 2024
Although it is 100-200m far from train station and metro station, it is better than another hotel which is exactly located on top of train station because Barcelo is real 4 stars hotel (another one is just 3 stars standard, I stayed both hotels in this trip.)
Breakfast is good, room is clean, worth of money. Will stay again when I visit Madrid in future.
Översätt
Svar från boendet: Dear Kalam,Thank you for your positive feedback.We're delighted to hear that our location, a short walk from the train and metro stations, provided a convenient base for your stay, and that you appreciated the distinction in star rating compared to other options in the area. It's wonderful to know that the cleanliness of your room, the quality of our breakfast, and the overall value met your expectations.We are looking forward to welcoming you back for another stay whenever you find yourself in Madrid again.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Imagine
Gästanvändare
Premium Rum 1 King Size-säng
Bodde på sep. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 12 okt. 2024
Excellent service and very clean
Översätt
Svar från boendet: Dear Guest, Thank you very much for your kind feedback.It is gratifying to know that your stay with us was a pleasant one.We are delighted that you appreciated the attentive service and spotless cleanliness at Barceló Imagine. Our team strives to provide a welcoming atmosphere and impeccable cleanliness to ensure a comfortable and enjoyable experience for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Imagine
BACHAR
Deluxerum
Bodde på jan. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 9 feb. 2024
Service is nice. Bauffet is super. But location unconvinient
Översätt
Svar från boendet: Dear Bachar,Thank you for your review.We are sorry to hear that the location of our hotel did not meet your convenience expectations. Despite this, we are delighted to know that you enjoyed our service and the buffet, which we strive to maintain to the highest standard for all our guests.Your kind words about our dedicated service and superb buffet offerings are much appreciated. We always aim to provide exceptional dining experiences, and it's rewarding to hear when we succeed.We hope to welcome you back in the future. Best wishes,Equipo Barceló Imagine
Anonym användare
Bodde på nov. 2022
Familj
1 recension
4.5/5
Utmärkt
Publicerades 20 dec. 2022
Wonderful hotel for music lovers. Only disappointed not to use the pool as it's the winter season. Would definitely stay again.
Översätt
Gästanvändare
Deluxerum
Bodde på maj 2022
Affärsresenärer
13 recension
4.2/5
Mycket bra
Publicerades 7 juni 2022
Good design and nice comfortable room, good amenities. Not very fancy neighbourhood, but well connected and just
walking distance to the train and metro station. Some difficulties with the staff: at the check in we arrived 2 hours early at 12:00; the room was ready, but they asked for an early arriva extra charge. After negotiation they waved the extra charge. The last morning I had a work meeting at 10:00 with 2 people and I asked for coffee but both bars in the lobby and at the pool were closed until 10:30. They agreed to make an exception and to serve coffee before 10:30; the waiter was very annoyed in front of my guests.
Översätt
Svar från boendet: Dear Guest,We appreciate that you took the time to share your experience with us.We apologise if our bar hours didn't quite meet your expectations. However, our opening times are established to enable us to undertake essential maintenance and cleaning tasks so that the bar meets our high standards and hope we can count on your understanding.Rest assured that your comments regarding the service will be addressed with the relevant managers to identify any issues that need to be dealt with. We appreciate your insight and will do our utmost to improve this aspect of our services.However, we are happy to know that you found our hotel to be convenient for transport during your visit to Madrid.Similarly, we are pleased that you had a comfortable stay and that you liked the room we accommodated you in, with all necessary amenities.We are also grateful for your approval of the décor that is aimed at guaranteeing a memorable stay in our hotel.We hope to have the opportunity of welcoming you again in the future. Best wishes,The Management.
Ms Kay
Deluxerum
Bodde på mars 2022
Par
1 recension
5.0/5
Enastående
Publicerades 10 apr. 2022
Was a great hotel with lots of room space. Shame we had an emergency and had to cut our trip short.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your stay.Our entire team is delighted that you enjoyed your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for us to continue upholding our high standards.We look forward to welcoming you back on a future occasion.Best wishes,The Management.
Mohammad K
Bodde på feb. 2023
Res med vänner
4 recension
4.5/5
Utmärkt
Publicerades 5 mars 2023
Everything was perfect
Översätt
Gästanvändare
Deluxerum
Bodde på juli 2022
Affärsresenärer
21 recension
4.7/5
Otroligt
Publicerades 11 aug. 2022
Good location
Översätt
Marina
Deluxerum
Bodde på juli 2024
Ensamresenärer
3 recension
4.5/5
Utmärkt
Publicerades 15 aug. 2024
Отель очень красивый, персонал приветливый, хорошая зона у бассейна с лежаками и баром, расположен далековато от центра (на такси выйдет примерно 15 евро)
Översätt
Svar från boendet: Уважаемая Marina,Мы очень рады, что в целом Ваше пребывание в отеле Barceló Imagine оставило приятные воспоминания.Тем не менее, мы приносим извинения за неудобства, связанные с расположением нашего отеля относительно центра города. Мы понимаем, что это может быть важным фактором при выборе места проживания, и надеемся, что близость к станции метро и поезда Чамартин, расположенных всего в пяти минутах ходьбы, частично компенсировала это обстоятельство.Мы восхищены, что Вы высоко оценили красоту нашего отеля, радушный сервис нашего персонала и зону у бассейна с лежаками и баром. Эти элементы являются важной частью того, как мы создаем незабываемый опыт для наших гостей, и мы гордимся тем, что смогли предложить Вам такой высокий уровень сервиса.Надеемся увидеть Вас снова. Всего доброго,Guest ExperienceEquipo Barceló Imagine
Svar från boendet: 尊敬的賓客,您好!感謝您選擇我們的酒店,非常榮幸能為您服務!我們遺憾地瞭解到酒店的地理位置未能完全滿足您的期待,雖然我們距離市中心有一段距離,但酒店毗鄰Chamartín火車站,便於乘坐公共交通前往市區的各個地方。我們很高興得知您對自助早餐的豐富多樣表示滿意,同時對我們寬敞、乾淨的家庭聯通房給予了正面評價。我們始終致力於為賓客提供舒適的住宿體驗。衷心期待您的再次光臨,我們將為您奉上更好的住宿體驗,祝您生活愉快!