Gästanvändare
14 juli 2025
The staffs are not speaking english,. There is nobody help to take the luggage,it is impossible to push the luggage on the stone pathway. Staffs not friendly, even you said thanks to them they never reply. The room is big but all the details were missing ,such as no mirror in the room,nothing to hang towels and clothes in the bathroom,so after shower you need to walk in the room with wet body and hair. I wrote a msg to the customer service to request a mirror and hanger for my room,the reply from the customer service was awful, here i copied the msg from the customer service at below. I booked a family room with rate 110euro per night and booked for two nights. I don't think the room rate is cheap and not worth to have a mirror in the room. The breakfast was very limited, American bf or porridge 🥺. This was the worst of stays during my holidays
Dear Guest,
Thank you for your feedback. Kindly note that our accommodation and services reflect the local, authentic style of our place. As such, the facilities are provided in accordance with the room rates. We sincerely apologize that we are unable to add any additional equipment beyond what is inicluded.
If our accommodation does not meet your expectations, we kindly ask you to contact the booking agent through whom you made the reservation. Please also note that we allowed the name change of the guest without any extra charge, in order to assist you as best we could.
We hope for your kind understanding. Our property is a local-style accommodation and may not offer the same amenities as a five-star hotel in the city, but it represents the unique charm and character of this area.
Warm regards,
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