Gästanvändare
11 november 2024
Our stay at Hotel Poonam in Mahabaleshwar was extremely disappointing. The ambiance was dull, and there was no view or balcony, making the experience feel cramped and unappealing. The reception staff was arrogant and completely unhelpful, adding to our frustration. The support staff overall lacked basic hospitality. To top it off, the food was subpar, and the prices were far too high for what the hotel offered. Absolutely not worth the money – I wouldn’t recommend this hotel to anyone.
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