Anita B
26 augusti 2024
As a family of 4 ( 50, 46, 24 & 23yrs) we had a great week in Iberostar, Madhia. First time in Tunisia. Primarily, the staff in every area of the hotel couldn’t do enough for us. Each and every one were so polite & welcoming, offering first class service from cleaning staff, waiters, bar staff & entertainment team. Extra special mentions to Mario, Simo, Chris, Didi, Mellissa, Ramos & Zamar from the entertainment team Genuinely lovely team, all speaking fluently in several languages and keeping the fun, energy and great entertainment flowing, day & night. They work extremely hard, 6-7 days a week, from dawn til dusk and rely on tips to make up for their low wage. However they never expect a penny from tourists and are so very grateful when given even just a few dinar The hotel employ their own water sports, tour excursion, and even henna tattoo staff, who can be found on the beach walk way. Again, a fabulous, hard-working, super-friendly team. Extra special mention to lovely Hazem, with whom we arranged our jet-ski sessions (a must) and Mohammed who we arranged our boat trip to see dolphins (another must) The camel ride excursion was fun too (ok so it’s not the Sahara dessert,) but the experience was good. Everything was such good value for money! Camel excursion £25 each for a few hours; jet skis £25 for 1 hour (4 of us shared 1 jet ski for 15 mins each;) dolphin boat trip £20 each for a couple of hours. Round the pools and on the beach there are plenty of nice sunbeds with parasols, and resident life-guards at each. Extra special mention to lovely Sabri who we chatted to every day A lovely guy, who is super-helpful, helping everyone with setting up/moving loungers, parasols etc, as well as keeping guests safe around the pool. At the pool bar, and around the pool we were treat like royalty by the wonderful team there, again extra special mentions to Amir, Mahrane & Abdulah who were comedy gold and we never left our sun loungers before they would turn up with our “regular” orders, plus special cocktails & complimentary snacks of cheese & olives! The Italian restaurant (booking essential) served a lovely set meal with wines; the Tunisian restaurant is actually the same place but they switch between the Italian/Tunisian evenings. It was nice to experience the Tunisian meal too, however the portions were large and we couldn’t even make it to dessert. The main restaurant was extremely busy (at all times) and you kinda have to hold your own because it’s every man for himself! Good choices of food offered to satisfy all, though it did get a bit samey but they definitely work hard to please all palates. Clean & beautifully presented! The unlimited ice cream is incredible! So much better than any all inclusive we’ve ever seen! Big bonus: In the restaurant you are served with 1 litre bottles of unopened, branded Coke/Fanta/Sprite, plus draft lager/bottles of wine etc. Another big plus was the endless supply (in restaurants, round the pool, beach, et
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