Charlps
24 september 2024
We have just returned from here and although the staff were lovely I wouldn’t return again. This hotel is definitely not a 4 star, it’s a 3 star at best. The hotel - A dated hotel that is being renovated, we had a newer room compared to my sister which was nice. The balcony however was old and dirty. The shower kept flooding the bathroom floor and a maintenance man came to fix it late at night, letting himself in whilst I was naked in bed and my daughter who was also sleeping naked. There was no warning they would be coming to fix it. Guests are allowed to smoke throughout the hotel, it smells like a giant ash tray and it was very Smokey. Not great for families, I’ve come home with a very sore chest. The towels were stained and old looking grey rather than white, they ain’t changed every day and if you put them on the floor they still fold them back up. The beds very uncomfortable, sheets only changed if you ***** the beds. The food From a British perspective the food was awful. No toast in the mornings, the only positive was the omelette station and crepe station. None of the food was seasoned, it looked pretty but tasted tasteless. I was served RAW CHICKEN from the kebab and bbq station several times. I gave up complaining as they did nothing to change going forward. Ice cream only served in the evening which wasn’t great for kids. Home made bambalino (doughnuts) were very nice and freshly cooked. I felt a lot of the food was appropriate for polish / French. Prunes, olives, salad, grilled aubergines, courgettes and peppers at breakfast. Bird tongue soup, veal stew, a lot of fried fish with the skin and eyes. The water park - Great water park and slides best part of the holiday. The water park isn’t part of the hotel, you have to purchase a wrist band and top it up with money. You have to leave the hotel and walk up to it next door. There was cockroaches in the water park, and the tiles were coated in a very thick brown scum line. The pool The pool was good, swim up bar very nice and pretty, drinks were nice and waiters lovely. Tiles were broken around the pool and dangerous for little ones. Couldn’t smell any chlorine in the pool and there was no toilets nearby, you have to go back into the hotel which seemed really silly. The entertainment Fab entertainment, good dancing unfortunatly our children wanted to go to bed at 8pm and the disco didn’t start until 8:30pm and night entertainment was 9:30pm. The beach Lovely beach and water was very warm and clear. The spa The indoor pool was cold, roof broken and sauna not on, tiles broken. Lovely massages from the girls and reasonably priced. Can only take UK cash into the country and change money at the desk. No card payments used. Transfer from the airport is 2 hours. Over all the kids had a good time despite being very hungry due to the awful food. They lived on chips the entire holiday. The staff were lovely, we gave out £150 in tips to waiters for bring
Översätt