Gästanvändare
9 juni 2025
Booked the presidential suite here. The hotel provides a shuttle bus to and from Hanoi which was great and the journey was excellent. The area is beautiful in all kinds of weather. Our room, although huge was extremely disappointing and definitely not worth the extra money. It’s like the owner thought about renovating it but stopped halfway through, a huge bar but nothing in it so it’s a total waste of space. Lots of the cupboards had no back and the room totally lacked personality and lighting. We had a lovely porch with a beautiful view and a small pool downstairs but didn’t use it much. The seating around the whole suite was extremely uncomfortable and hard, the bed was however, very comfortable. The pool at the hotel is lovely but the floor could do with a good clean. Food very average, not much of a selection of anything other than Vietnamese, which I love but husband not keen on, prices are quite expensive as is alcohol. Breakfast was also average, again, mostly Vietnamese apart from omelettes and lots of bread which can get boring every day so a better variety would have been great. Disappointed that the only coffee option was filter which was barely warm. We cycled to a local cafe nearby who had amazing fresh food and coffee at a fraction of the price. The staff were really lovely and tend to the hotel very well. As this is advertised as an eco lodge (not a resort) we expected to see eco friendly products in the bathroom with disposable towels etc but this was not what we saw. Delighted to see a no smoking policy around the pool and restaurant area but sadly not adhered to by other guests and not addressed by staff. The free bikes were great and I’d recommend taking one to explore the area. Overall, the area is beautiful and well worth a visit but would not recommend the presidential suite.
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