Taplow House Hotel & Spa

Nice location near to where we needed to be. Service could be better, reception unmanned sometimes to have to look around for check in etc which took a while. Breakfast was nice and that service was great.

Lovely place and nice grounds. Clean rooms. Large outdoor spa pool. Very relaxing. Wonderful breakfast. Reception area is a little odd, just a table in the hallway. But otherwise great stay.

What a wonderful experience. The staff led by Wendy were the most cheerful and friendly people who went the extra mile to make our stay special. The food in the restaurant was superb and the hotel manager Emmanuel always had time to stop and chat with us. The pamper spa treatment I had was so relaxing, just what I needed. Two days after our first stay at the hotel we returned for another night on our journey home. Imagine our surprise when Merlin, one of the lovely staff delivered a plate of chocolates and macaroons to our room with “welcome back” inscribed on it. Thank you to everyone at Taplow House Hotel & Spa for making our two overnight stays so memorable.

Stayed for 4 nights at the Hotel. Beautiful hotel, lovely rooms and superb service . Food was excellent and the team could not do more to help. A special call out to Wendy and the team.. thank you for your attentive service. Would thoroughly recommend this Hotel perfectly located in Buckinghamshire

Great thanks to the worker Nimi(r)a here! She is so warm and nice, provided us significant welcoming experience in living in this place. We were first very unsatisfied with the room we were assigned. She helped us with great patience in arranging the bookings in such busy season and helped settle us into a lovely room where my partner and I love. Always love the service here in Taplow House, would love to frequently come for leisure breaks. Hot tub fantastic!!!

I stayed at Taplow House with my Daughter and Granddaughter for one night. Unfortunately I left my dress in The room. I contacted Taplow House to register this and was told by night Manager that they had my dress and I would be contacted by The Hotel following week to arrange return of dress. No contact after four days so I emailed Hotel..I was emailed by return by accounts who told me that I was to pay £15 for postage for the return of my dress. I questioned this by asking the weight of my linen dress and which postage service they were using that was sooo expensive. I even sent them a current price list of Royal Mails charges.. 2kg, 48hr tracked with £150 compensation costs £5.15. That was 6 days ago. I have sent 12 emails requesting information. No reply. My friend yesterday sent enquiry to same email regarding reservation request for this week. He received reply within 2 hours!!! Taplow House are deliberately ignoring me. What sort of establishment treats their customers like this? Definitely not a 4 star hotel. Absolutely appalled at the way I have been treated. I am disabled and now I am faced with driving over 100 miles to collect my dress as I am being ignored by Taplow House