Taplow House Hotel & Spa

Lovely place and nice grounds. Clean rooms. Large outdoor spa pool. Very relaxing. Wonderful breakfast. Reception area is a little odd, just a table in the hallway. But otherwise great stay.

非常棒的酒店，環境很好，工作人員服務熱情友善。 有一個小温泉（其實算是小遊泳池）並配有免費的水果茶和水果。 周圍有很多可以玩的地方，適合自駕或者騎車 唯一我感覺有點缺點的地方是床有點小，我們兩個人睡得有點擁擠，介紹説是雙床房但實際上床很小 早餐很棒！強烈推薦！完美的英式早餐

I attended an afternoon spa experience with lunch and really enjoyed it. The meal was delicious and service very friendly. The spa experience was just what I was looking for. I tried the glorious mud body treatment done by a therapist called Kiki who was very professional and experienced. The products used smelled incredible. I highly recommend it!

I’ve used hotels throughout the Uk and Europe. This is the worst I’ve ever been to. The hotel management is poor and inconsiderate. On a practical note, the ventilation system was noisy and on 24/7. The basin taps required the use of flannels to operate them.

Do NOT stay here! The room was adequate, the spa facilities (while very limited) were actually very good and so was the food. However the gross incompetence displayed by the staff, especially manager Wilcox, has left such a foul taste that the food may as well have been poisoned. Upon arrival a £50 holding/damages deposit was taken, with the promise that it would be returned “soon” (discouragingly vague) but could take up to 10 working days. It is now the 24th October and our stay was the 1st - 2nd, and still the money has not been returned. We had to repeatedly call and chase the matter, to find out halfway through that the staff had never actually released the funds when they said they had. It’s been an absolute nightmare trying to resolve this, to the point where we have had to involve the bank and jump through several hoops and procedures in order for the money to be returned. No one is able to take accountability over this, even after having complained officially. Until Wilcox & his entire team have been fired, this place is to be avoided at all costs. The customer service (or lack thereof) as well as total incompetence on the business end of things is shocking and embarrassing for anyone who works there.

I went to Taplow house this morning for the sunrise spa package. The spa is very small but it is beautiful and clean and the staff are all lovely and welcoming. It was perfect for me to just get away and enjoy a quiet morning to myself. The package included a 30 minute treatment. I chose a massage which was done by Kiki. She was super sweet and did a great job. When I came out from my treatment there were 3 deer wandering around the garden and I watched them for ages from the warm bubbly pool. They came right up to the terrace to nose around. It was a very enjoyable experience. After the spa I went upstairs to the beautiful Grenfell room for a tasty two-course lunch. It was slow but I wasn't in a hurry and the staff were happy and friendly. Overall I can recommend the package if you're looking for a quiet morning in a small spa with beautiful surroundings. I was lucky with the weather though - it's probably not the best spa to visit if it's raining as there is only one pool and it is outside.