Thames Riviera Hotel, Sure Hotel Collection by Best Western recensioner

Kettle was full of dust. No soap or handwash provided and when requested was not supplied. also dead flies all around dining area windows and chairs. Our room above dining area with bay window was constantly noisey with doors opening & shutting and items moved in and out. Even at front door corridor door constantly noisey with door opening/shutting leading to other rooms with other people entering and exiting to downstairs facilities and reception. Dining staff were pleasant and breakfast was nice.

Place has been refurbished to a higher standard bathroom and room outlook. The bathroom was very clean, bedding also very clean ironing crises on linen. Downside could hear every flash of the toilet and talking. Also my room was on a top flight of the stairs by the time l got to my room l was breathless. I did mention to reception that l had been unwell so could’ve done with a lift. Others may differ in opinion. Overall 8/10 Ample parking which is really lovely. Will stay again.❤️

Clean and well decorated room. Good location. Good price and nice staff

Very nice places ☺️