KL Tower, 117 Gamboa, Legazpi Village, Makati, Metro Manila, 1229, PhilippinesVisa hotellinformation
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt
Gästrecensioner
8.4/10
Mycket bra
97 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.3
Service8.4
Renlighet8.3
Filtrera efter:
Sortera efter:
Alla recensioner(97)
Positiva recensioner(28)
Recensioner med foton/video(6)
Utmärkt vistelse!(9)
Vänlig personal(7)
Negativa recensioner(1)
Chris S.
Studio Premier Queen Size-säng
Bodde på jan. 2025
Ensamresenärer
3 recension
9.5/10
Otroligt
Publicerades 7 mars 2025
Excellent, very friendly and helpful staff. I’m a smoker and very much appreciated the balcony and the ashtray they provided, since smoking in the surrounding area is strictly forbidden. Got to walk or drive into local areas where one can smoke cigarettes anywhere.
A joined restaurant at the premises offers a good selection to eat in or take it to your room. WiFi is also very good.
The only drawback was the ice cold pool, haha. I don’t know if it is just me, but one does expect a pool in the Philippines to be warm. It’s indoor, yes, and therefore no sun to heat it, but only cold water is continuously added. I was very much looking forward to a daily swim, but only got to use it once for a few minutes.
Overall, a good place to stay.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you had an excellent stay and that our friendly and helpful staff made a positive impression on you. Your appreciation of the balcony and designated smoking area means a lot to us, as we strive to cater to the needs of all our guests while maintaining a comfortable environment for everyone.It’s also great to know that you enjoyed the convenience of our in-house restaurant and its variety of meal options, whether dining in or enjoying your meal in the comfort of your room. Additionally, we’re glad that our WiFi service met your expectations, ensuring a seamless experience during your stay.We appreciate your comments regarding the pool temperature. As an indoor facility, the pool does not receive direct sunlight, and cold water is regularly added for maintenance. However, we understand how this may affect guest comfort, and we will certainly take this into consideration for future improvements.Thank you once again for your valuable insights. We truly appreciate your kind words and your constructive feedback. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay soon!Best regards,Annika RimandoOperations ManagerKL Serviced Residences
Gästanvändare
Tvåbäddsstudio Premier
Bodde på okt. 2024
Familj
1 recension
8.5/10
Mycket bra
Publicerades 22 nov. 2024
The staff are very friendly and helpful. They took their initiatives to help customers. Assisted calling grab for us and explained the fare.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at KL Serviced Residences. We’re thrilled to know that you found our surroundings enjoyable and appreciated the friendliness and helpfulness of our staff.It’s wonderful to hear that our team went above and beyond by assisting you with arranging Grab and explaining the fare details. Taking the initiative to make our guests' experience seamless and convenient is something we strive for daily.We also appreciate your comments on amenities and cleanliness, and we’ll use your insights to continuously enhance our services and facilities.We look forward to the opportunity to welcome you back and provide an even better stay in the future.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Daiki
Standard Studio Deluxe
Bodde på mars 2025
Par
2 recension
6.5/10
Publicerades 30 apr. 2025
Good Location but feel little old n water weak …
Översätt
Svar från boendet: Dear Mr. Daiki,Thank you for taking the time to share your feedback. We're pleased to know that you found our location convenient—being in the heart of Makati, it's always a pleasure to offer our guests easy access to business districts, dining options, and nearby parks.We do, however, sincerely regret to hear that some aspects of your stay did not fully meet your expectations. Your observations regarding the overall feel of the property and the water pressure are greatly appreciated. We acknowledge that certain areas may show signs of age, and we are currently taking active steps in our ongoing improvement plans. This includes reviewing our plumbing systems and gradually upgrading both guest rooms and shared facilities to ensure a better and more modern experience for all our guests.Your comments are valuable to us as we strive to provide not only a great location, but also excellent comfort and service. We hope to have the opportunity to welcome you back in the future and offer a stay that reflects the full potential of what KL Serviced Residences aims to deliver.Warm regards,A. RimandoOperations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Gästanvändare
Tvåbäddsstudio Premier
Bodde på sep. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 30 okt. 2024
Location is center of every where
My kids enjoyed their stay
We will surely booked again
Breakfast thought was of limited choice
But overall it's was superb!!!
Översätt
Svar från boendet: Dear Guest,Thank you so much for this fantastic review! We’re thrilled to hear you and your family enjoyed your time with us, especially with our central location making it convenient to explore everything nearby. It’s wonderful to know that your kids had a memorable stay—it’s always our goal to create those special family moments!We appreciate your suggestion regarding our breakfast variety and will certainly consider this as we continue refining our offerings to better serve you. We can’t wait to welcome you back soon for another superb stay, with even more to enjoy.Warmest regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Gästanvändare
Studio Executive
Bodde på apr. 2025
Par
5 recension
8.0/10
Mycket bra
Publicerades 7 maj 2025
All good except for no tv reception !!
Översätt
Gästanvändare
Standard Studio Deluxe
Bodde på dec. 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 10 jan. 2025
My kid loved the pool. We enjoyed our stay here :)
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your perfect review! We’re thrilled to know that you and your child had such a wonderful time with us. It’s heartwarming to hear that the pool was a highlight for your kid and that you enjoyed your stay overall.We hope to welcome you and your family back for another memorable experience soon. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Ellie Zee
Svit med två sovrum
Bodde på okt. 2023
Familj
22 recension
10.0/10
Enastående
Publicerades 12 nov. 2023
Amazing rooms and Superb service. I asked the hotel to help me decorate the room for my sister's 40th Birthday to make it special for her. They never disappointed me.
Översätt
Svar från boendet: Dear Ms. Ellie Zee,Thank you for choosing KL Serviced Residences for your sister's 40th birthday celebration, and for taking the time to share your wonderful experience with us.We're delighted to hear that you found our rooms amazing and our service superb. It was a pleasure assisting you in decorating the room to make your sister's birthday extra special. Making memorable moments for our guests is what we strive for, and we're thrilled we could be a part of this special occasion.Your kind words are greatly appreciated, and we look forward to having the opportunity to welcome you and your sister back for more celebrations and memorable stays.If there's anything else we can assist you with or if you have any special requests for future visits, please don't hesitate to let us know.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.
sur
Studio Premier Queen Size-säng
Bodde på mars 2024
Affärsresenärer
5 recension
7.5/10
Publicerades 23 aug. 2024
it was very pleassant i stayed for one month. i was there for a business trip, would recommend
Översätt
Svar från boendet: Dear Mr. Sur,Thank you for sharing your experience with us. We’re thrilled to hear that your month-long stay was very pleasant and that you found our location and services suitable for your business trip. It’s wonderful to know that our team was able to provide you with the comfort and support you needed during your time with us.We truly appreciate your recommendation and are delighted that we could make your stay enjoyable. If you have any additional feedback or if there’s anything specific you’d like us to improve, please feel free to let us know.Thank you once again for choosing KL Serviced Residences. We look forward to welcoming you back on your next visit.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
ChilleraSaGedli
Studio Premier Queen Size-säng
Bodde på okt. 2023
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 20 nov. 2023
Check in process is seamless. Room is clean and cozy.
Översätt
Svar från boendet: Dear Ms. Karla,Thank you for choosing KL Serviced Residences and for taking the time to share your positive experience. We are thrilled to hear that your check-in process was seamless and that you found your room clean and cozy.Your feedback is invaluable, and we are committed to maintaining the high standards of service you experienced. We look forward to welcoming you back for another delightful stay.If there is anything specific you enjoyed or anything we can improve upon, please feel free to share it with us.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.
Emiliano
Studio Premier Queen Size-säng
Bodde på jan. 2024
Familj
9 recension
8.5/10
Mycket bra
Publicerades 16 feb. 2024
Good balance between costs, quality and position.
The cafe below is good option for breakfast/brunch ( breakfast not included).
Everytime available water, tea and coffee
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at KL Serviced Residences and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to offer a good balance between costs, quality, and location.It's wonderful to know that you enjoyed the offerings at Nono's café and that you found it to be a good option for breakfast/brunch. We strive to provide our guests with convenient amenities, and we are pleased to hear that you appreciated the availability of water, tea, and coffee throughout your stay.Your feedback is truly valuable to us as we continuously strive to improve our services and offerings. We are grateful for your kind words about our staff's kindness and your comfortable stay with us.We look forward to the opportunity of welcoming you back to KL Serviced Residences for another memorable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
BBD
Standardstudio
Bodde på maj 2023
Bokat för andra
26 recension
7.0/10
Publicerades 10 juni 2023
Guests love the location. Close to the park and the malls. The kitchen was useful for those missing veggies in the Filipino cuisine.
Översätt
Svar från boendet: Dear Guest,Thank you for your wonderful review of our hotel. We're delighted to hear that you loved our location, particularly its proximity to the park and malls. It's fantastic that you had the opportunity to enjoy these nearby attractions during your stay.We're also glad to hear that our kitchen facilities were useful to you. We understand that dietary preferences may vary, and having a kitchen allowed you to have the vegetables you desired while exploring Filipino cuisine. We're pleased that our amenities catered to your needs and enhanced your overall experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Best regards,ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.
mikechang829
Standard Studio Deluxe
Bodde på aug. 2023
Affärsresenärer
82 recension
10.0/10
Enastående
Publicerades 27 sep. 2023
This is the second time I stayed in KL Serviced Apartment, I like its service, location and facility which make my trip in Manila a pleasant one.
It's also convenient to travel to areas nearby such as Pasay City, Malate and Binondo.
Översätt
Svar från boendet: Dear Mr. Mike Chang,Greetings from KL Serviced Residences!Thank you for your recent stay and for returning to us for the second time. We're delighted to hear that our service, location, and facilities continue to meet your expectations. Your feedback is valuable, and we're thrilled to be your choice for a comfortable and convenient stay in Manila. If you ever have specific preferences or suggestions, please don't hesitate to let us know. We look forward to welcoming you for your third stay and ensuring another pleasant experience.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.
Gästanvändare
Standard Studio Deluxe
Bodde på sep. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 24 okt. 2024
Great hotel!
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for the glowing review and for rating us a perfect 5 across the board! It’s wonderful to hear that you enjoyed our surroundings, amenities, cleanliness, and the service provided by our team. We’re thrilled that your stay was memorable, and your kind feedback inspires us to keep striving for excellence.We take great pride in making sure our guests feel comfortable and well-cared for, and it’s incredibly rewarding to know that we succeeded during your stay. It was our pleasure to have you with us, and we look forward to welcoming you back soon for another perfect experience!Best regards,Annika R. - Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
ChangSara
Standardstudio
Bodde på jan. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 8 feb. 2024
Near greenbelt
Översätt
Svar från boendet: Dear ChangSara,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our proximity to Greenbelt. It's always our goal to provide convenience and accessibility to our guests. We hope you had a wonderful time exploring the area and enjoying the amenities nearby.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
Gästanvändare
Studio Premier Queen Size-säng
Bodde på dec. 2022
Par
1 recension
10.0/10
Enastående
Publicerades 20 jan. 2023
Friendly staff, nice bed and pillow. Good ambiance
Översätt
Svar från boendet: Dear Guests,Thank you for taking the time to share your review of our hotel. We greatly appreciate your feedback and are thrilled to hear about your positive experience.We're delighted that you found our staff to be friendly. Providing excellent service and creating a welcoming environment for our guests is of utmost importance to us. We're also pleased to hear that you enjoyed the comfort of our beds and pillows. Thank you for mentioning the good ambiance of our hotel. We aim to create a pleasant atmosphere that enhances our guests' overall stay.Thank you once again for your kind words. We truly value your patronage and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know.Warmest regards,ARimando - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.