I'm Hotel

Exceptional service from the front desk. Breakfast was scrumptious and plentiful. Overall service of the staff was excellent.

Can hear people from next room even though its a normal conversation. We’re located on higher floor but still can hear traffic noise outside. Staffs are ok, not that friendly nor approachable. There were not much chairs in the lobby. We checked out early to avoid hassle but since we are waiting for our ride to arrived, we waited in the corner and when I am finally able to find my seat, minutes later the staff asked if she can take a photo of my seat which i find weird. Like can you just wait few minutes to take the photo after I am done sitting? It was only less than 30 mins of wait for our ride to arrived. It was an ok stay but wont recommend due to not properly trained staffs. You shouldn’t asked very personal stuff to your guests. On breakfast, I observed kitchen staffs talking about other guests unprofessionally. I get that these things really happened but at-least dont do that in front of other guests to hear.

The room is huge and very clean. They provide a smoking area at the poolside. And most of all, employees are very approachable and friendly.

iM hotel is a midern hotel located smack in.the middle of Makatai and its very handy to bars restaurants malls and Makatis night life. The rooms are a good size with a desk, a sofa, a large bed, and some good views across Makati and Manila from the upper floors. There's a bar fridge, a safe, tea & coffee making facilities and a large LCD TV with a reasonably good selection of English speaking channels. There's an outdoor swimming pool and bar and a rooftop restaurant with some great views over Makati. The beds are comfortable, and the shower is a decent size, and the water pressure is reasonable but could be a lot better. I encountered some minor problems during my stay, but thanks to the professionalism and expedient handling of the matters by management, these issues were resolved quickly, which I am thankful for. I would have no problem recommending this hotel or returning here again

The room is clean and able to accommodate our needs

I recently stayed at I’M ahotel, and it was a wonderful experience from start to finish. The staff were incredibly welcoming and went above and beyond to ensure my comfort throughout my stay. The check-in process was smooth, and my room was spotless, modern, and well-equipped with everything I needed. The amenities were top-notch, especially the pool, gym, spa, or restaurant. The breakfast buffet had a wide variety of options and was absolutely delicious. The location was also perfect—close to [mention landmarks or conveniences nearby], which made exploring the area so easy. I really appreciated the little touches, like [mention specific details like complimentary snacks, a handwritten note, or upgraded room features]. Overall, I would highly recommend I’M to anyone looking for a relaxing and enjoyable stay. I can’t wait to visit again!