Townhouse Oak VIP Suites

Were couple originally our check in date was 26-28 with white app and then we changed our checkin date to 25 so to make long story short the changes with white app didnt go through,so what happened was we booked our hotel with trip.com the only available is twin bed from 25-26 but the front desk ladies is so kind since the superior double is available they just change the room from twin bed to superior double front desk ladies is so friendly but their tv doesnt have netflix its something venerable the tv at the sofa doesnt have cable even if its working but its useless we rqstd spoon and fork but doesnt have any they said that it will be under cafeteria cause its on different management but all good

If you'll book the cheapest, be mindful that you'll have the least amenities or nothing at all. The disappointing part is they don't clean or change sheet the bed for new customer. They will just place (not even arrange well) towel and blanket. The shower area seems like they haven't cleaned since day one. The location suited for those who wanted near terminals, groceries, markets, and malls. The girls staff(receptionists) are nice, but the boys staff are noisy, barely rest because we could hear their conversation. The ******* staff who seems to be maintainance is lazy to check the available beds and is lazy to even arrange beds. Lastly, the two men (not sure if ***) that look like they have higher position there, they are unprofessional in handling conflict situations. They even accused a foreigner of shouting even though we could clearly hear how loud their voice is. They can defend themselves in a professional way, but they seem like they have poor manners on that part as they portray that they are victims. Overall, they should hire new staff who know to remain quiet and professional whatever reasons. Had terrible experience with this suit. But good location for those awaiting their departure. Recommend to get higher price if you want better experience than mine.

This is my new favorite hotel💕💕🩵