Time Ruba Hotel & Suites

It is a wonderful place to stay in Makkah. The staff are professional, friendly, and clearly experienced, making the stay smooth and pleasant. The value for money is excellent and the quality of service far exceeds the price paid. The only area that could be improved is the restaurant, which is average compared to the rest of the hotel’s exceptional standards.

Maashaallah tabaarakallah.. the best hotel I’ve ever stayed in makkah..the price is great, worth it. everything is excellent. The bus for haram is hourly. Waiting time for check in is smooth, and fast. The room is huge, specious, clean, complete amenities, super clean bathroom, super comfy bed, more pillows. The service was great and amazing.. special thanks to miss.Raneem for her kindness, for being nice to the guests.. and also to the receptionist miss Ro’a.. thank you for the consideration letting us to check out a bit late.. keep it up guys! We will go back and stay in This hotel again in sha allah.. from al-baha with love 🥰

I stayed at TIME Ruba Hotel & Suites and while the staff were very kind, helpful, and respectful, the overall experience didn’t meet expectations for a hotel of this category. Breakfast was repetitive with very little variation from day to day. When it comes to the room, I booked a suite (their best according to reception), yet there were several issues: • Stains on the carpet • Burn marks and damage on the curtain • Dirty couch • The balcony door wouldn’t close properly • Poor maintenance overall (e.g., torn fabric, damaged furniture) Additionally, I found a bug on the bed and experienced a lot of mosquitos, possibly because of the faulty balcony door. The swimming pool experience was also disappointing. The sauna was out of order, the steam room was permanently closed, and the jacuzzi wasn’t working. The male pool was delayed in opening, yet it closed on time—meaning less swimming time than scheduled. The shuttle service to Haram lacked clear communication. Neither the reception nor the driver provided proper guidance on where to find the bus at the Haram, or where it stops. When asked, the driver just vaguely pointed in the general direction. I believe the hotel staff are doing their best, but it’s clear that they are not given enough resources or support from management. This place has potential but currently falls short in many ways.

Decent hotel for its price, children enjoyed the swimming pools, staff where friendly, food was amazing. Only issue was the cleaning and room service, maybe it was because I use to leave late at night. Other than that I can’t fault the hotel zz

all things are good but the bus service is very bad, the location of bus stop far from harm. so all things good became not good. i suggested them to change the bus stop Location is like 2024 bahind the tower of hour. really the reputation of this hotel is good, but because bus service now became not good.

All things are good except the bus, there is no regular time and waste a lot of time to wait , the bus come and go in no time . Really it is not good for hotel like this. The hotel is good but the bus service make it not like that