Al Kiswah Towers Hotel

Jag var verkligen besviken på renligheten under min vistelse. När jag checkade in upptäckte jag att tvålen i badrummet inte hade bytts efter den föregående gästen – detta är oacceptabelt med tanke på hygienstandarden. Jag försökte också flera gånger kontakta boendet före incheckningen med hjälp av det angivna numret, men kunde inte nå någon. Det är frustrerande att inte kunna få kontakt när man behöver hjälp som mest. Boendet i sig var bra, men servicen behöver definitivt förbättras.

We enjoyed our stay at all kiswa towers hotel.

Our stay at Kiswah Hotel was an absolute nightmare. We couldn’t sleep at all because of the horrible mattresses. They’re old, worn out, with broken pocket springs that painfully poke into your back. One of the mattresses was completely damaged, and the bed sheets were covered in yellow stains — absolutely disgusting. The bathroom wasn’t any better: it smelled like urine, was full of insects, and it was clear that cleaning is not a priority here. On top of that, the air conditioning made so much noise that we woke up with headaches. There was no peace or comfort at all. Also, don’t be fooled by the location claims — this hotel is not near Masjid Al Haram, no matter what they suggest. You’ll waste a lot of time commuting. In short: dirty, noisy, uncomfortable and completely not worth it. Save yourself the trouble and book somewhere else.