Mövenpick Hotel & Residence Hajar Tower Makkah

Smooth check in and got upgraded to better view. Overall good stay. Nice view at level 32. Housekeeping is prompt

************* .. worth stayed . All hotel team r nice n helpful. D

I have booked 2 rooms under my name but the reception and duty managers made my stay uncomfortable for 6 hours for their mistakes. I requested them one day before arrival to have both rooms connected or at least the same floor. But no one cares about it and they have given me 1 room in one tower and another room in another tower which totally disappointed me and i have to request many times to change my room in the same tower or the same floor. No body was there to listen it looks like I was in a third class hotel where guests who have paid too much money don't have any value. After requesting many times to the duty managers my room was changed.

Very nice stay at movenpick just remind the check in time due to very hectic hotel, they got us late check in and must be wait for several hour to get our room ready.

Best quality

, EXCELLENT SERVICE, good location , easily can go HARAM . Food are delicious.