Ramada by Wyndham Makkah ZAD Al Rawda

amazing services, bus comes every 15-20 minutes to pick from hotel and drop in haram.

Service was excellent, very clean, best price

Finding a truly accessible hotel in Makkah can be challenging as many do not meet the needs of wheelchair users, even when advertised as "accessible". During my previous visit, a well-known five-star hotel in the Clock Tower lacked a proper accessible bathroom. However, Ramada by Wyndham in Al Rawda exceeded my expectations, providing a genuinely accessible experience with a well-designed bathroom and toilet. The staff were exceptional, especially the floor manager (whose name I, unfortunately, forgot). He went above and beyond to ensure my comfort, even preparing my room and allowing me to check in four hours early at no extra charge—a gesture of true hospitality. The breakfast menu offered a fair variety of options, catering to different tastes. For fellow wheelchair users, the only minor concern is the size of the shower chair, which is quite small (about 1 square foot). Guests should be mindful of balance while using it. It would be great if the hotel could consider installing a slightly larger chair for added safety. Overall, I highly recommend Ramada by Wyndham in Al Rawda for wheelchair users looking for a comfortable and truly accessible stay in Makkah. The hotel’s facilities and exceptional service set a high standard.