M Hotel Makkah by Millennium

If you are looking for 5-star hotel in budget, this is your hotel. 2.5km from Haram, shuttle available, can also walk 25 minutes.

Not really standard as 5 stars.

Recommended hotel and location for private umrah, hajj staycation

no warm water when we checked in & even after complaining they send technician to fix & it took one whole day to fix although my expectations was the hotel with this standard have more professional approach & services

The sahur spread is sooo good, imam for tahjood is a plus. We enjoyed our stay much.

The service is this Hotel is very poor, few times I have asked my room to be cleaned and they keep telling me they will bit noose has turn up its been 3 days am here for 6 nights. I asked for tea cups was told they would arrive they did not arrive been 3 days waiting I would not recommend this hotel to anyone personal experience, I known I would not be coming back here again there is alot of better serviced hotel then this I thought it would be good they say they are 5 star but I wouldn't class it as 5 I class it as 1 star I booked 5 rooms with my family for 6 night all of us are very disappointed they do not give the service as a 5 star should, the reception staff some are rude they just ignore I understand thr language barrier but even by me using Google translate yet they didnt understand or just choose to ignore very sad experience