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Verifierade recensioner
Läge och interiör7.8
Bekvämligheter7.8
Service7.8
Renlighet7.8
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Alla recensioner(43)
Positiva recensioner(38)
Recensioner med foton/video(3)
Negativa recensioner(5)
Duta Trip Travelindo
Bodde på maj 2024
Familj
15 recension
10.0/10
Enastående
Publicerades 2 juli 2024
Hotel ini keren
Pas Untuk sekamar ber tiga
Kalo ber empat terlalu sempit
Makannya sekali makan 35SAR di restaurant
Översätt
hurriyatul fikri
Bodde på maj 2024
Affärsresenärer
9 recension
8.5/10
Mycket bra
Publicerades 6 juni 2024
Hotel dekat dengan masjidil Harom, makanan juga enak tidur nyaman
Översätt
Cempaka Layu
Bodde på dec. 2022
Res med vänner
20 recension
10.0/10
Enastående
Publicerades 30 jan. 2023
Hotel terbaik
Översätt
Gästanvändare
Bodde på feb. 2024
Familj
10.0/10
Enastående
Publicerades 15 mars 2024
Our stay at Elaf was very pleasant. The staff was very accommodating. We arrived early, and our rooms weren't ready, but we were able to leave our bags and freshen up in the bathroom before conducting our umrah. It's a short walk away to the Haram, so you can nip back to your room to freshen up before continuing with your prayers.
Översätt
Svar från boendet: ضيفنا العزيز, نتوجه اليكم بالشكر الجزيل لكم لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لدينا سعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل. مع اطيب التحيات اداره فندق ايلاف المشاعر
Flyer12387267044
Bodde på juni 2024
Affärsresenärer
10.0/10
Enastående
Publicerades 13 juli 2024
Thanks to helpful staff especially Mr. Abdulkareem. He was cooperative and helped me in my visit to Makkah. I would appreciate to give some guidance to your visitors especially families that the road to your hotel will be closed in certain timings of the day
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
Mohammad A
Bodde på maj 2024
Annat
8.0/10
Mycket bra
Publicerades 13 juni 2024
Hotel Name: Elaf Al Mashaer Location: Makkah, on Ajyad Road, 400 meters from Masjid Al Haram Star Rating: 5 Booking Source: Agoda website Cost: Approximately USD 93 / SAR 335 per night for a Quad Room (Room Only basis) Facilities: • Convenient access to cars for Masjid Al-Haram • Nearby Pakistani restaurant, grocery store, and gift shops • Well-appointed prayer room with Haram-facing view and connected sound system • 5-star facilities available Pros: • Impeccable cleanliness throughout • Comfortable bedding • Attentive and courteous staff • Exceptional value for the prime location Cons: • Some facilities especially at toilets showed signs of age • WiFi Speed was too slow Additional Benefits: • Laundry service and other 5-star amenities Recommendation: Yes, I would recommend Elaf Al Mashaer, and plan to stay again soon.
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
Amani S
Bodde på maj 2024
Par
8.0/10
Mycket bra
Publicerades 11 juni 2024
Me and my husband had a room in this beautiful hotel , everything was perfect, the staff was friendly and welcoming especially Miss Amani and miss nada and miss aseel they was very helpful and was smiling the whole time, and the food was so delicious and I like everything, I will always choose Elaf
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
abdullah a
Bodde på maj 2024
Par
6.0/10
Publicerades 10 juni 2024
It’s not bad but I think will be go again I love people working there they are very nice and friendly and they have great food and they are always so welcoming and kind to everyone especially the restaurant staff they are always very friendly and helpful
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
heiza
Bodde på apr. 2024
Par
8.0/10
Mycket bra
Publicerades 3 maj 2024
I had great time at Elaf, staff was very helpful and accommodating! The room and the prayer are as well as breakfast were super. I would recommend this hotel if you are looking for nice hotel with acceptable walking distance from haram. The ajyad area has lots of supermarkets and average restaurants that serves the purpose!
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
Rabiya M
Bodde på feb. 2024
Familj
10.0/10
Enastående
Publicerades 30 mars 2024
Staff were amazing all so polite reception was easy check in all so kind the room service staff were excellent.everything was done right on time like any problems served us great great location from al haram I was satisfied with all the services I received I would definitely stay here again in the future i recommend staying here
Översätt
Svar från boendet: Dear guest, Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Al Mashaer Management
Gästanvändare
Bodde på feb. 2024
Familj
10.0/10
Enastående
Publicerades 15 mars 2024
The staff is very helpful and they have an awesome attitude, hotel location is great and nearby the kaaba and everything is good. I recommend going there and getting the best experience possible for your trip. Hotel have a free breakfast for all rooms
Översätt
Svar från boendet: ضيفنا العزيز, نتوجه اليكم بالشكر الجزيل لكم لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لدينا سعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل. مع اطيب التحيات اداره فندق ايلاف المشاعر
akbark425
Bodde på feb. 2024
Ensamresenärer
10.0/10
Enastående
Publicerades 13 mars 2024
This is my first time experience, that I booked a hotel room by myself for umra. usually it is always managed by a travel agent. And I was prepared for bad horror experiences such as hotel booking being canceled without notification, bad service, broken and dirty hotel facilities. But that all disappeared because my booking hotel went very well without any problems. The hotel served me very well and quickly even though I arrived at midnight. Thank you to Nada receptionist who served me very well, she called me to ask if I need some favors or unsatisfied services. And also the very friendly room boys, Imran and Nazeer, serve with a smile, always offering help. Overall this hotel is very good, all the facilities and amenities in the rooms are complete. There is no damaged furniture, everything functions very well. Thank you for making my Umra comfortable without any worries.
Översätt
Svar från boendet: ضيفنا العزيز, نتوجه اليكم بالشكر الجزيل لكم لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لدينا سعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل. مع اطيب التحيات اداره فندق ايلاف المشاعر
Gästanvändare
Bodde på feb. 2024
Annat
2.0/10
Publicerades 4 mars 2024
The bathroom / washroom cleanliness was so bad that we could not even breathe. The room window's locking latch was loose and windows didn't close properly. The bath area was full of old fungus and was not cleaned properly despite the complaint.
Översätt
Gästanvändare
Bodde på feb. 2024
Res med vänner
8.0/10
Mycket bra
Publicerades 1 mars 2024
My moms recent stay at this hotel during her Umrah trip was quite pleasant. The accommodation offered good value for the price paid. What truly made the experience memorable was the exceptional service provided by Mr. Ezam Abufaiz. His assistance with luggage was greatly appreciated and contributed to a comfortable stay. Thank you for the hospitality..
Översätt
Gästanvändare
Bodde på feb. 2024
Annat
4.0/10
Publicerades 1 mars 2024
Hotel was normal but the toilet was very horrible too much smell it was very difficult for us The toilet very small and it was smelled too much so we was in the very bad situation because always we complained they are putting perfume but after small time it will smelled again
Översätt
Svar från boendet: Dear Guest, Thank you for choosing Elaf Al Mashaer as your preferred stay at the Holy City of Makkah. All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service. Looking forward to welcoming you back at our hotel. Kindest Regards, Elaf Al Mashaer Management