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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.1
Service4.3
Renlighet4.1
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Gästanvändare
Juniorsvit
Bodde på aug. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 27 okt. 2023
Makanan sedap
Svar från boendet: Thank you for the kind compliments and excellent review. We appreciate your feedback and hope to welcome you back to Hatten Hotel during your next visit to Melaka.
Nazxxx
Studiosvit Tvåbäddsrum
Bodde på feb. 2023
Familj
33 recension
5.0/5
Enastående
Publicerades 22 apr. 2023
T far fdgdgdgpsbsbe huhh
Svar från boendet: Thank you for giving us a perfect rating. We are delighted that you had an awesome stay with us and thank you for your kind compliments. We appreciate your continuous support and look forward to your next visit.
SunnyTan
Deluxesvit
Bodde på jan. 2025
Par
3 recension
5.0/5
Enastående
Publicerades 5 mars 2025
This is my second stay at Hatten Hotel, a lovely 5-star accommodation situated directly above Hatten Square Shopping Mall and a 7-Eleven. Its prime location places it near all major tourist attractions, and the convenience and comfort keep me coming back—I’ll definitely return again!
Översätt
6/12
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Rashidee Hassan
Juniorsvit
Bodde på jan. 2025
Par
49 recension
5.0/5
Enastående
Publicerades 28 feb. 2025
I rated this hotel as 5Star., The scent in the hotel was very nice .The complimentary breakfast was excellent in range and the room was excellent too
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Andy Lee (Ndlee)
Studiosvit Tvåbäddsrum
Bodde på jan. 2025
Par
1 recension
4.0/5
Mycket bra
Publicerades 16 feb. 2025
Our stay at the hotel was nearly perfect, with excellent customer service and a super convenient location.
However, there was a significant safety concern at the bathroom entrance. A tiny, sharp nail-like protrusion injured my wife’s sole as she stepped out to put on her house slippers. I’ve attached a photo of the nail for reference. This could have been avoided with proper maintenance.
Additionally, there were some cleanliness issues, including stains on the curtains, windows, and blinds.
As much as we wanted to leave a glowing review, we felt it was important to share this feedback honestly, hoping the hotel can improve these aspects for future guests.
Översätt
Svar från boendet: Dear Andy Lee,Thank you for sharing your detailed review and bringing this matter to our attention. We are delighted to hear that you found our customer service and location convenient. However, we sincerely apologise for the safety concern and cleanliness issues you experienced during your stay.We take your feedback seriously, especially regarding the sharp protrusion in the bathroom and the stains on the curtains, windows, and blinds. Rest assured, our team will conduct a thorough inspection to ensure such safety hazards are addressed immediately, and the cleanliness standards are improved.Your feedback is invaluable in helping us provide a better experience for all our guests. We sincerely hope to have the opportunity to welcome you back and provide you with an improved experience.Best regards,VC – Marcom Dept.
Albert Setyawan
Studiosvit Tvåbäddsrum
Bodde på jan. 2025
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 7 feb. 2025
The location near shopping center, easy to walk and find something to eat. Rooftop the sunset was awesome nice to watch
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Kevin
Studiosvit Tvåbäddsrum
Bodde på dec. 2024
Familj
5 recension
3.7/5
Publicerades 5 feb. 2025
This is my second time to stay in this hotel, after a few year after I still choosing this hotel.
So far everything still good for me just having some unpleasant experience need to feedback.
Firstly, I’m booking this hotel room with 2 single bed, but after check at the counter they only can provide me one king-bed, I staying with my sister I tell that we want seperate bed room, at the end they give add in one additional portable bed in my room. So that I only can let me sister using the king size bed and I’m tall and big size guy using the portable bed for 2 night and make me very uncomfortable.
Second, the hotel room like a signal blocking zone, our mobile phone 5g own data like very weak signal to receive in there, and the hotel WiFi provided by was more funny, some time appear some time disappear.
Third. the room should doing some maintenance, some corner the wood is chip, in the bathroom the shower hanger is damage and the shower very dirty of water mark, please do a proper cleaning next time.
Since it’s stated is a 4-5 stars hotel then should provide the worthy and value for customer spend the money.
Översätt
Svar från boendet: Dear Kevin,Thank you for taking the time to share your feedback with us. We're glad to hear that you chose to stay with us again, though we're sorry to learn about the issues you faced during your visit.We apologise for the inconvenience regarding the bed arrangement and the mobile signal. We understand how important comfort and connectivity are, and we'll certainly look into improving this.Your comments about the room's maintenance and cleanliness are taken seriously, and we'll make sure to address these issues promptly to ensure a more enjoyable stay for future guests.We appreciate your loyalty, and we hope to welcome you back soon with a better experience.Best regards,VC – Marcom Dept
Anonym användare
Deluxesvit
Bodde på dec. 2024
Res med vänner
17 recension
4.2/5
Mycket bra
Publicerades 2 feb. 2025
Location strategic, in the middle of Mallaca city. The main point i’ve booked this Hotel because of location.
Nearby with all tourist attraction 👍🏻, just next to MMC (Mahkota Medical centre), Mall,KBox, and eatries shop. All basic amenities provided 👍🏻 including iron+board and hair dryer👍🏻.
All function well.
Only my opinion, may be the floor mat need some refurbish, change to vinyl may be. The sink also need mantainance, the water take slow so long to drain and next time management please provided extra dustbin 🫠..
ohh, one more thing. Car parking provided for guest yea but we have to do payment Rm5/day and level sharing with other guest too 🙂
.
overall, all just ok.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us. We're glad that you enjoyed the prime location of our hotel and the amenities provided. We appreciate your suggestions regarding the floor mat and sink maintenance, and we will certainly look into these matters. Regarding the RM 5 parking fee, this fee is set by the car park operator, and as a gesture to our guests, we have arranged for a flat daily rate. You can conveniently validate your parking tickets at our Front Office Desk to enjoy this special rate. We hope to welcome you back soon.Best regards,VC – Marcom Dept
BC
Deluxesvit
Bodde på dec. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 6 feb. 2025
We loved our stay in Hatten Hotel. It is nearby the places that we wanted to visit. We are able to check in early as well. Overall we are satisfied👌
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Melissa
Deluxesvit
Bodde på dec. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 31 jan. 2025
Hotel is conveniently located to private coach terminus and shopping and dining facilities are close by. Heritage area also 15mins walk away. Highly recommended!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Jiun Jye
Deluxesvit
Bodde på jan. 2025
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 18 feb. 2025
Big room space and hotel location is convenience to shopping area and some attractions
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Gästanvändare
Deluxesvit
Bodde på dec. 2024
Par
13 recension
3.7/5
Publicerades 29 jan. 2025
The parking fee is rm5 per 24 hours if you validate your card with the counter staff. However, the counter staff overlook the correct time to validate, and our parking hour is less than 24 hours...
Except for the parking issue, the rest are all good. Recommended to others
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback and for recommending us to others. We appreciate your understanding regarding the parking fee. Please note that the RM 5 daily parking fee is set by the car park operator, and we have arranged for this flat rate as a convenience for our guests. The validation process at our Front Office Desk ensures that you can enjoy this special rate.We apologise for the oversight during your visit and will ensure that our team is more vigilant in providing accurate validations moving forward.We look forward to welcoming you again in the future.Best regards,VC – Marcom Dept
Anonym användare
Studiosvit Tvåbäddsrum
Bodde på dec. 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 28 jan. 2025
Spacious room and strategic location. Nice view from the room. For breakfast, wise, just ordinary nothing much special.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your review. We’re delighted to hear you enjoyed the spacious room, strategic location, and lovely view. Your feedback regarding breakfast is appreciated, and we’ll work on enhancing our offerings to provide a more memorable dining experience.We hope to welcome you back soon for an even better stay.Warm regards,VC – Marcom Dept
Gästanvändare
Juniorsvit
Bodde på dec. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 6 feb. 2025
The best hospitality . Very strategic location and clean.i m really like this hotel. I already recommend to my friend and family.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept
Anonym användare
Juniorsvit
Bodde på dec. 2024
Familj
47 recension
5.0/5
Enastående
Publicerades 27 jan. 2025
This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.Regards, VC-Marcom Dept