Louis Kienne Resort Senggigi

This hotel is good to choose for a couples. Very quiet and tropical place near the ocean. What about the kitchen , the kitchen is not so good not a lot of variety to choose . The beach has black sand . And while we were staying there, there were big waves . Anyway, you can swim . 

Loads of potential and most of the staff are friendly and try their best. The resort could focus on training their employees so that they can deliver services on a more higher level. They are able to do their jobs but it's very basic and doesn't fit the brand image that they are trying to portray. The food quality was not of high standard and when the hotel is not full they cold probably provide a set menu for breakfast. It may not be as good at first, but for reducing food wastage and food related health it could be beneficial. Our stomachs weren't happy when we ate at the resort because of this. For staff, you can empower your workforce by rather having a few people who are highly skilled but in a variety of areas. Maybe doing family weekends and have a kids club going to get younger families witih kids under 12 to come, as I feel like this is a great resort for young families since the beach is calm and the pools are set up like that. There is a massive area on the one side of the common area that could possibly have a play area with a little crafts centre going. The location is far from most places so if the resort focused on uplifting this would probably help a lot. It really has a lot of potential.

This hotel has so much potential. The staff and service were amazing and super friendly. The location is isolated compared to other hotels but I loved the quiet and the sound of the waves from the balcony of my room. Half the hotel is still under renovation but my room in the other half was beautifully decorated and very clean. The restaurant menu is very limited however with a lot of things being out of stock even for simple things like beer or spirits so no cocktails are available despite having 2 bars which was disappointing. The food I did order was good though. Both the pool on the ground floor and the one on the top are beautiful and perfect to catch the sunset 🌅 Maybe next season will be better because like I said it has the potential to be excellent.