Michael_Chrusciel
3 augusti 2024
Positives: the in-room mini-fridge and strong AC were appreciated; the in-room desk space was great, as was the vanity area space; laundry service was prompt, though not cheap; the round-trip transportation to and from the airport was a great amenity and well organized; Vini at the reception desk is such a warm, patient, and kind presence, and her assistance and highly positive attitude make up for what the hotel lacks; the hotel is very close to the Villingili/Vilimale jetty Negatives: terrible overall quality and experience for an exorbitant amount of money that clearly does not get reinvested into the property's upkeep; the Wi-Fi was never available at full capacity; the shower was only slightly warm; the shower room had a window to the outside that could not be closed, which caused flying insects to enter everyday; there were always long, black hairs left all over the floor after the room was "cleaned"; large amounts of long built-up filth in the room upon close inspection; there is still actual garbage underneath the bed (an empty water bottle, a Q-tip, a candy wrapper, and someone's electrical converter plug-in); my room wasn't cleaned on my last day there; the breakfast is paltry and rather unappetizing, room 705 has a semi-opaque piece of glass above the doorway that allows the always-lit hallway light to stream into the room, which made it difficult to fall asleep (and room 705 was the only room on that floor with such a bizarre feature); other than Vini, staff are unemotional, unwelcoming, and difficult to communicate with; it's quite a walk from the hotel to the airport/Hulhumale jetty, Sultan Park, Republic Square, Friday Mosque, artificial beach, etc.
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