Panorama Village Hotel

Myself and my partner went for 11 nights from the dates between 18th August - 29th. Service - 5*! This was my first time in Greece which is well known for hospitality and the reputation for this was absolutely right. Attentive, polite and exceeded expectations! Food - 4*. I think for all inclusive it’s good however I would liked to have seen more variety overall throughout our time there. Views/ scenery -5*! This one might be a bit biased as we had the top balcony with a sea view and I truly believe we had unintentionally had the best room in the entire hotel! Bar/service staff 4* - there was one who I won’t mention however she came across as rather rude, blunt and blatantly clock watching which wasn’t ideal to see each night. Other than that in particular all bar staff were amazing BEST TO LAST - ENTERTAINMENT 5**!!! - The entertainers are called Matt, Ella & Elsa. Myself and my partner not only enjoyed the displays and activities put on we got to know these as people and how genuine they came across. If you look at what they do you can see how passionate they are all regarding what they do and provide as a service. In regards to what the hotel had to offer I have to say this was the standout point of view and not only have we enjoyed each night watching and joining in with this we also have so much respect for these brilliant people. Overall as mentioned above there’s more positives than negatives and I would recommend to anyone. If anyone does look at this and decide to go there I can honestly say I’ll be shocked if you don’t have a good time. P.S if you don’t have the same entertainment team as we did you’ve truly missed out on a wonderful trio!

Definitely would not return here. Similar to lots of other reviews, reception put us in a completely different room than we had booked, it was dark and dingy and really run down. When we complained, the reception staff were rude and dismissive and just told us to come back the day after, without asking any questions about the room. The next day we managed to move to the room we paid for, with no compensation or apology. The worst hotel experience I’ve ever had. The sun loungers are full from 7am, with most of the beds empty until mid day. The pools are grimy and fairly old. Food was actually quite good and the bar staff were really friendly.

Came back on Monday from a 10 day holiday at this hotel! Honestly I don’t normally write a review but I felt like I had too because of the amazing experience we had.. our rooms were just lovely the staff are so friendly and helpful especially the young lad on reception I can’t quite remember his name think Carlos and the entertainment with Matt was fantastic, the food wasn’t amazing but it was good enough. The only criticism I have is the sunbeds around the second pool need renewing and people leaving towels on the beds 24/7 so no one else gets a look in needs to be dealt with but apart from those two things we had a great holiday.