Gästanvändare
1 oktober 2023
Hope this helps other. Overall good, however, hotel running out of beer and spirits an forced to purchase bottled or top shelf is not a lasting impression for an all inclusive resort. Food was ok albeit cold and repetitive whereby you could set your clock to and at times boring. Authentic food would be nice and not greasy. Staff where great but for 3 or 4. Hotel could do with some small changes, ie, kettle an condiments in the rooms, free safe deposit boxes, water in fridge on arrival, more TV channels. It is mainly for European visitors an not british, if you can get past the rudeness, ignorance and arrogance of this, then your stay will be memorable. It is very quiet and away from anywhere, entertainment zero but for Wednesdays when karaoke is the only highlight. The Owner is fantastic and pleased to help whenever she can, leaving 17 year olds in charge with no experience is a no no, I have concerns to safety with no cctv on site to protect guests at all, also we witnessed pilfering by bar staff which would account for lack of beer and spirits. CCTV is a must for everyone. Staff smoking and drinking in front of guests is a big no no, on our arrival staff where drinking, smoking and very unprofessional. Hope all these reviews are taken seriously by the hotel. It states no smoking, however one member of staff was smoking at the reception desk. With these small changes this could be a pleasant hotel to visit. I intend to revisit to see if these have been changed an implement. I shall give a full review after my next visit, however, and very important to note, a member of my party had an accident due to a faulty lift, there is no accident book nor first aid equipment at reception, the owner did arrange a doctor visit late the day after the accident which we were very grateful. In conclusion then, can I reccomend this hotel based on my experience. That,s a simple YES... But go with an open mind, push away the small things and you will enjoy. With these very small changes this would be A FANTASTIC HOTEL. Thank you to Chrissy, Stella, Danielle and Staff... For making our stay great. Friends for life. Ben...
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