Gästanvändare
14 juni 2025
Absolutely appalling experience at Yiannis Manos Hotel, Malia – avoid at all costs. What was supposed to be a relaxing holiday turned into one of the most stressful and disturbing experiences we’ve ever had at a hotel. From the moment we stepped onto the property, the atmosphere was tense, and the staff were shockingly rude and unwelcoming. The situation escalated to a terrifying level when a security guard aggressively followed us to our room, shouting and demanding to know where we were sleeping—as if we were trespassers, not paying guests. He even threatened that we’d be “sleeping on the beach”. The tone, the intimidation—it was completely out of line and frightening. After that, we began recording everything because it was clear we were being unfairly targeted. Not long after, the staff started inventing fake “noise complaints”, even though we were sitting completely silent on our balcony, doing absolutely nothing wrong. We have video proof showing us not even talking. Yet, instead of investigating or helping, the reception staff treated us with disdain and sarcasm, brushing off our concerns like we were the problem. As for the facilities? A total letdown. • The air conditioning was an extra charge, and even after paying, it barely functioned—just warm air blowing around. • The shower was a disaster—every time we used it, the entire bathroom turned into a puddle. No drainage, no help, no apologies. Just a slip-and-fall hazard waiting to happen. We felt unsafe, disrespected, and completely dismissed. I wouldn’t wish this experience on anyone. If you’re looking for a relaxing, respectful holiday—this is NOT the place. There are plenty of wonderful places to stay in Malia, but Yiannis Manos is not one of them. Do yourself a favor: stay far away.
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