För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service8.7
Renlighet9.2
Filtrera efter:
Sortera efter:
Alla recensioner(129)
Positiva recensioner(123)
Recensioner med foton/video(28)
Praktiskt för shopping(33)
Utmärkt vistelse!(25)
Nära shoppingområde(25)
Utmärkta rum(15)
Utmärkt service(15)
Utsökt frukost(9)
Negativa recensioner(6)
Chen chen
Klassiskt rum
Bodde på jan. 2025
Familj
1 recension
6.0/10
Publicerades 14 feb. 2025
It is not fair to comment on the facility and interior of the hotel because I made a mistake on date. I tried immediately amend through the app, but the robot does not give me options. I called the apps customer service, but was told that I have to wait. I try to take things on my hand to handle it calling the hotel but getting into the call center. everybody at the call center says that they cannot help with third-party reservation. But the third-party which is Trip.com told me through its agent and it’s robot that it’s talking to Hotel and it’s checking if the hotel can help me to change the date. This is not true the hotels I told me that they cannot touch the reservation. I’m not sure which side is lying, but I know I’m being kicked around by both side. OK fine. I will never use you again and I will do my best to make sure that everybody knows my experience. Thank you very much.
Översätt
Black Diamond 007
Klassiskt rum
Bodde på juni 2025
Affärsresenär
93 recension
9.5/10
Otroligt
Publicerades 3 juli 2025
A great choice for business travelers! Highly recommended
Översätt
Gästanvändare
Superior-rum
Bodde på dec. 2024
Par
1 recension
7.5/10
Publicerades 28 jan. 2025
I have written down a note in advance saying if they can prepare a small surprise for my partner’s birthday as I wanted to surprise him and I was willing to pay extra if needed. When we got there, the receptionist did not know anything about it. I still haven’t received the refund from the $200 deposit they took from my account and it’s been almost a week since our trip.
Tried calling hotel but no one answers.
Översätt
Anonym användare
Superior-rum
Bodde på maj 2024
Par
6 recension
8.0/10
Mycket bra
Publicerades 10 juni 2024
Being a five star hotel I would have expected complimentary toothbrush, or even complimentary water at a minimum. Overall lovely staff members and beautiful building and rooms.
Översätt
K.C W
Klassiskt rum
Bodde på mars 2025
Par
7 recension
8.0/10
Mycket bra
Publicerades 21 apr. 2025
Request a towel and didn’t send to room.
Översätt
Ellis Anne
Deluxesvit
Bodde på juni 2023
Par
1 recension
9.5/10
Otroligt
Publicerades 3 aug. 2023
Overall great experience from check in to check out, however there was a small issue with our preordered breakfast not arriving in time before we headed out for the morning. The bathroom was my favourite as it was spacious and had excellent amenities
Översätt
W SILVIA
Rum Superior med 2 queen size-sängar
Bodde på okt. 2023
Familj
27 recension
5.5/10
Publicerades 24 nov. 2023
Never come back to this hotel as overall service really bad, staff not professional, check in experience terrible unless I complaint to settle my enquiry. Not enough staff in lobby, bell boy service don’t even help out all all, no greeting from staff. Our family came for wedding and different member has different complaint points. If you look for service, don’t pick this hotel
Översätt
Gästanvändare
Superior-rum
Bodde på feb. 2024
Reser med vänner
1 recension
10/10
Enastående
Publicerades 24 mars 2024
Good service and amenities. Near Chadstone Shopping Centre.
Översätt
Yanuar Priyo
Rum Classic med 2 queen size-sängar
Bodde på aug. 2023
Familj
81 recension
10/10
Enastående
Publicerades 18 sep. 2023
What a way to do Chadstone. I grew up near the shopping centre and remember it when it was just an arcade with Myer, a few shops and a bowling alley. Over the years I have visited often, perhaps not so much now we live in country Victoria.
Översätt
Long
Rum Classic med 2 queen size-sängar
Bodde på maj 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 7 juni 2024
Great location to stay at
Översätt
Anonym användare
Klassiskt rum
Bodde på nov. 2022
Par
3 recension
10/10
Enastående
Publicerades 27 dec. 2022
Very nice hotel. Very modern. Close to shopping centre and I love the fact it’s all covered with escalators to Chadstone shopping centre. Very nice and friendly staff . Easy access to car parks.