Crowne Plaza Manchester Airport

Hotel was great. Staff were fabulous. But the housekeeping was really lacking. This was our bathroom. Black mould everywhere and several jet black hairs (we are all blonde) FIX YOUR Bathrooms!!! This was the question part of our stay!! FYI food was great. Service was OK. Server was friendly but was a little distracted talking other staff and we were left waiting a while... Pick up next morning was immaculate service. Unreal!! There at an instant ans super helpful

Beautiful hotel I booked the standard king size room it was lovely the bed was so comfortable and I got a free complimentary drink from the bar on arrival,I had a continental breakfast in the morning 10* I will definitely stay again

I stayed for one night to catch an early flight the next day. I was given a room that was intended for a disabled person with unfamiliar appliances that were inconveniently low. The central heating was not working and there were temporary heaters near the bed. However, the bathroom was freezing cold and taking a shower was an uncomfortable experience. I mentioned all this at reception when I checked out and was told that I should have raised these issues after checking in. The staff considered that it was my responsibility to obtain a suitable room rather than the responsibility of the hotel to provide one. I was left with the feeling that the hotel's first choice was to give me the least desirable room and only change it if I complained.