Allure Hotel & Suites

The hotel looks nice, and the staff are generally friendly and smiling, especially the doorman and the guard who were always ready to help get a cab. Its location is convenient, just about 6 minutes away from SM J Mall. However, there were a few disappointments. The photos showed amenities like slippers, but there were none during our stay. The hot shower also wasn’t hot. I originally booked 5 nights for a Superior Executive Room through Trip.com at ₱1,954 per night. Later, I decided to extend for 1 more night, but the front desk charged me over ₱2,900 for that additional night. When I asked why, mentioning that the Trip.com rate was still ₱1,954, the staff advised me to book directly with them instead of using the app, saying it would be “easier.” Unfortunately, that advice wasn’t helpful, and I ended up paying the higher rate. The price difference between ₱1,954 and ₱2,900 for the same room left me very disappointed, and I don’t see myself booking this hotel again.

Very accommodating and professional hotel people. We love the accessibility of this hotel. Nice and clean rooms.

Nice and front desk personnel were very helpful and friendly.