Rizal Park Hotel recensioner

Svar från boendet: Dear Mr. Justine,Thank you so much for your wonderful review! We’re thrilled to hear that you and your family enjoyed your stay with us. It’s fantastic that you appreciated the boutique and aesthetic vibe of our hotel, as well as the relaxing atmosphere and historic charm. We strive to offer a unique experience, and we’re so glad it made your stay special. We can’t wait to welcome you back for another memorable visit. Thank you for choosing us, and we look forward to your next stay!Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Ms. Kiara,Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had an overall excellent experience with us and that our staff, check-in process, and amenities contributed to a comfortable stay. We’re also glad to hear you enjoyed the gym and pool, and that you found the bed and linens to be comfortable. We sincerely apologize for the issue with the pillows and appreciate you letting us know. We're happy that we were able to resolve it for you right away. Regarding your feedback on the towels, mirrors, and water, we truly value your suggestions and will take them into consideration as we continue to improve our guest experience. We also appreciate your thoughts on the breakfast options, and we’ll explore how we can better incorporate more local Filipino breakfast staples to enhance our offerings. We’re grateful for your feedback, and we look forward to welcoming you back for another stay in the future.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Mr. Dielo,Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. It’s fantastic that you found our staff polite and accommodating, and that you appreciated the charm and maintenance of our historic building. We understand that your stay was short, but we’d love to welcome you back so you can enjoy our other amenities during a longer visit. We truly value your feedback and look forward to providing you with another memorable stay in the future!Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Mr. Genaro,Thank you for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our excellent location and the character and design of our hotel. As a historic property, we take pride in maintaining its unique charm while ensuring comfort for our guests.We also appreciate your comments on the elevators, gym air-conditioning, and breakfast. Rest assured, we are addressing the maintenance issues you've mentioned to ensure a smoother and more enjoyable experience for future guests. We will also be reviewing our breakfast offerings to enhance the variety and quality. We truly value your input and look forward to welcoming you back for another great stay. Thank you again for choosing us!Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Valued Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay with us and found our location perfect for exploring the rich history of Manila. As a historic hotel, we take great pride in maintaining the charm and heritage of the building while offering modern comforts for our guests. We’re glad you were able to explore nearby attractions like Intramuros, the National Museum, and Luneta, and it’s wonderful to hear that our hotel’s surroundings made your visit even more memorable. We truly appreciate your kind words and look forward to welcoming you back for another stay full of history and discovery.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Valued Guest,Thank you for your review. We are glad to hear that you had a wonderful stay. Thank you for commending our historical building, great location, facilities, design and staff. We certainly look forward to your next visit.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Valued Guest,Thank you for your review! We're glad to hear that you had a nice stay with us. We appreciate your feedback and hope to welcome you back for an even better experience in the future!Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Juvy Aben,Thank you for taking time to share your experience on your recent stay and giving us a perfect rating. We are delighted to hear that you find our staff amazing and accommodating. Our team works tirelessly to ensure a comfortable and pristine environment for our guests. Your kind words inspire us to continue delivering exceptional service. We hope to host you again soon.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear BjoernDe-CN,Thank you for sharing your feedback, and I’m truly sorry to hear that your plans were changed. We understand how disappointing it can be when unexpected situations arise, and we genuinely empathize with your situation. Our policy is in place to ensure fairness for all guests, and while we are unable to offer refunds outside of the terms agreed upon during booking, we do understand the frustration this can cause. We appreciate your understanding of the policy and will take your feedback into consideration as we continue to review our processes. We hope that you’ll consider staying with us in the future, and we look forward to the opportunity to provide you with a positive experience.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Dear Mr./Ms. Sy,Thank you for your feedback. We are glad to hear that you had a wonderful stay in a Deluxe Twin Room. Thank you for commending the hotel location. We look forward to your next visit.Warm Regards,RJ Leonor - Front Office Manager

Svar från boendet: Thank you for giving us a perfect rating. We are glad to hear that you had a wonderful stay and thank you for commending our hotel staff. We look forward to your next visit,-RJ LeonorFront Office Manager