Bayview Park Hotel Manila recensioner

The hotel is generally good, but the receptionist was quite disappointing. Her name is Cyril. I had booked a Deluxe room with a view of Manila Bay and paid online, so I expected my room to be secured as I have communicated with the hotel multiple times about it and even indicated my request upon booking. After traveling on a 22-hour flight to the Philippines from another country, I was excited to see my room facing Manila Bay. While I was busy with my three pieces of luggage talking to the bellman, another lady arrived as a walk-in guest. She went to the reception desk before me and booked a regular room. I overheard Cyril, the receptionist, upgrading this lady's room for free to a Deluxe room with a Manila Bay view. After Cyril handed the key card to that lady, I approached her and reminded her that I had paid online and booked a Deluxe room facing Manila Bay. To my surprise, she informed me that the last room intended for me had been given to the other lady. She didn’t apologize at all. Additionally, she overlooked my booking and only gave me a key for one night instead of the two nights I had reserved. Once again, she didn’t apologize. Throughout our interaction, she never smiled, was very unresponsive, and failed to make eye contact with me, which I found quite rude. She didn't offer to assist me or explain the breakfast arrangements or any basic hotel policies. I felt overwhelmed and cried in my room because I was exhausted from the long journey and felt I had been treated unfairly by Cyril. I hope the hotel takes the time to address this issue with the receptionist and provides her with proper training in hospitality, or she could become a negative asset for the hotel.

Good solid hotel right outside the U.S Embassy. Had all the amenities you’d need including a gym and swimming pool. Enjoyed the complimentary buffet breakfast each morning also. Well priced and located close to Rizal Park.

There was no linen blanket only their brown comforter which serves as bed cover as well. The buffet breakfast was a simple affair, the food wasn’t anything spectacular and the coffee wasn’t freshly brewed. By the way, prepare for a parking fee for they are now collecting one. A 1,000 Php is also required as deposit however, refundable upon check out.

The location is good for us since our purpose was to go to US Embassy. Personnel are courteous and very helpful.

The best hotel accomodation in Manila. Would like to booked again on our next travel.

The location is good . Walking distance from rizal park and museum and other establishments. The staff are very accommodating and courteous. My youngest daughter enjoyed the pool. The breakfast buffet is satisfactory. We enjoyed our stay. Will definitely be back again.

Booked Because across from embassy. Easy check-in. Bfast ok. 7 minutes walk to embassy thats across the street. Dolomite Beach next to embassy.

Nice hotel and services only internet connection is not good because their is no signal

My wife and I along with our son stayed there for two nights. Check in was easy and we were greeted when we opened the door. The hotel is very busy and tons of people coming in and out. I was shocked because it seemed very old on the inside but nice. Quick and easy check although I was asked to pay a 2,000 php deposit fee that I got back when we checked out. Room was okay and bed was comfy. The AC had to be turned on and off and turned all the way up but still was hot for us three. Hotel seemed very strict and didn't feel too welcoming as we seemed to be watched the whole time especially at breakfast. The buffet was okay and the food wasn't that hot. Coffee was way on the other side along with the juice which didn't have any labels to what it was. My biggest complaint was the door latch though. Even if locked you could move the door back and forth as if it was unlocked oh and of course the AC. Water pressure was excellent and water temp was perfect if not the best. Might stay here again due to price and location.

It’s okay for the price, the AC is very cold

It was a nice stay.

The wifi is great The food is also good The room is okay Bathtub is subject to availability The receptionist is friendly with information like suggestions in saving Transpo money The location was also great We did not managed to use the kids pool and playground which made my nephew disappointed. The main reason why we booked the hotel was the kid amenities and we were not informed that nurse students will be checking in and the hotel was crowded

The hotel was very clean and the location was great! Staff were friendly and accomodating. But the hotel is a bit old. Breakfast was good! But no free parking

Really like the place… thanks bayview