Manila Grand Opera Hotel recensioner

Svar från boendet: Thank you for your kind review! We’re happy to hear you enjoyed the food and found our staff to be attentive. Your feedback means a lot to us, and we hope to welcome you again soon!Best regards,CrystalReservation Staff

Svar från boendet: Thank you for your wonderful review! We're glad you enjoyed our central location, amenities, and dining options. We appreciate your feedback on the noise and room size, and we'll continue to improve for our guests. We hope to welcome you again soon!Best regards,Crystal

Svar från boendet: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It's clear that we did not meet your expectations, and for that, we are truly sorry. We are especially concerned about the slow check-in process, the TV issue, and the Wi-Fi and refrigerator concerns you mentioned. These are certainly not the standards we strive for, and we understand how these inconveniences impacted your experience. Please rest assured that we are addressing these issues with our team to ensure they are resolved promptly. Your experience with our customer service is also not the level of care we want to provide, and we appreciate you bringing this to our attention. We will review our procedures to ensure more timely responses and more effective solutions for our guests in the future. Best regards,IanReservation Staff

Svar från boendet: I’m really sorry to hear about your experience with parking—it sounds frustrating, especially when you're expecting a smooth arrival. We strive to offer a convenient and hassle-free experience for all our guests, and I can understand how the parking situation would leave a bad impression. We definitely don’t want our guests to feel dismissed. Your feedback is valuable, and I will be sharing it with our management team to make improvements to our parking and customer service. Thank you for taking the time to share your experience, and I truly hope we can regain your trust in the future.Best Regards,Jaz Reservation Staff

Svar från boendet: Thank you for your feedback! We're glad to hear you enjoyed your stay. We hope to welcome you back again soon!Best Regards,JazReservation Staff

Svar från boendet: Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the spacious room and comfortable temperature. We apologize for the inconvenience you faced with the shower facilities and the lack of an official receipt. We’ll look into improving the shower setup and water temperature, as well as ensuring that receipts are provided to all guests after checkout. Your comments are very valuable, and we appreciate your suggestions for improvement.Best regards,Crystal

Svar från boendet: Thank you for your wonderful review! We're delighted to hear that you enjoyed our classic style and found our staff accommodating. It's great to know that our location met your needs as well. We hope to welcome you back soon for another memorable stay!Best regards,CrystalReservation Staff

Svar från boendet: We are sorry to hear that your experience did not meet your expectations. Cleanliness and presentation are very important to us, and we apologize for any shortcomings during your stay. Please know that we take your comments seriously and will work to address the issues you've mentioned. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Regards, Crystal Reservation Staff

Svar från boendet: Greetings from MANILA GRAND OPERA HOTEL!Thank you for taking the time to share your feedback with us. I’m genuinely sorry to hear about the confusion and any inconvenience that occurred during your colleague’s birthday stay. Your experience is important to us, and I apologize for any miscommunication from our team.We greatly appreciate your positive comments about our location, early check-in, and the amenities we offer, such as the free utensils and water. It’s wonderful to hear that you found our staff to be friendly and enjoyed the karaoke, pool, and room.I’m disappointed to hear that the sauna was not available during your stay and that there was any aspect of your visit that did not meet your expectations. I will address this with our team to ensure that such issues are handled more smoothly in the future.Thank you for your continued support and for choosing to stay with us for the third time. We value your feedback and are committed to improving our service. If you have any further concerns or suggestions, please don’t hesitate to reach out directly. We look forward to welcoming you back and providing a flawless experience on your next visit.Warm regards,CrystalReservation Staff

Svar från boendet: "Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the cleanliness, the service from our staff, and the location. We hope to welcome you back soon for another great stay!" Regards, Crystal

Svar från boendet: Thank you for your feedback. We're glad you found the service satisfactory. We apologize for the noise from the traffic and will look into ways to improve this for a more peaceful stay.Best regards,CrystalReservation Staff

Svar från boendet: Thank you for the perfect rating! We're so glad you enjoyed the surroundings, amenities, cleanliness, and service. We truly appreciate your kind words and hope to welcome you back soon! Regards, Crystal Reservation Staff

Svar från boendet: Thank you for sharing your feedback with us. We're delighted that you enjoyed the food and service during your stay at Manila Grand Opera Hotel.Your comments about the limited number of sockets and the importance of cleanliness and pest control are duly noted. We are constantly striving to improve our facilities and services, and your input helps us immensely in this regard.Rest assured, we will address these concerns internally to see how we can enhance the comfort and convenience of our rooms for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another enjoyable experience soon.

Svar från boendet: Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our prime location, accessible transport options, and the variety of activities we offer. It’s wonderful to know that our team’s service and friendliness made a positive impact on your stay.We also appreciate your feedback regarding the noise levels in some areas. We are always striving to improve, and we’ll definitely look into ways to minimize noise in common areas and guest floors to ensure a more peaceful experience for everyone.We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable!Warm regards,CrystalReservation Staff