Fairfield Inn & Suites Mankato

I booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs. Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business. We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner. I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called "omelettes") was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.

Breakfast was less than expected. But, the manager or employee who helped us went above and beyond to make sure we had what we needed.

Friendly and helpful staff, comfortable bed, nice breakfast variety, only complaint the eggs were a little cold. Pleasant decor but showing a little wear.

Breakfast was great. Lots of choices! Coffee was good. The only problem was that there was no full curtain on the window and that let a big spotlight shine into the room. You should supply sleep masks for people in such rooms. Luckily we had ours with us.

Room was comfortable and very nice. Staff were great. Breakfast was great.

Beds sag in the middle and are hard, they were out of everything at breakfast, no syrup for waffles, no muffins, bagels tasted old and she wouldn’t refill anything when we asked.

Braekfast is too late for me they usually had boiled eggs and bagels and stuff like that out

very clean room very helpful staff and overall great stay!

Room wasn't what it was supposed to be so had to move a room, manager yelled at me over the phone when I questioned why there was a charge (turns out it was for parking supposedly) the pool was too cold to use