The Inn on Storrs

We were booked to stay at the hotel but chose to leave when we were greeted by the smell of urine in the hallway, damp in the bedroom and double beds that seemed smaller then standard doubles. The hotel attendant was not helpful. Trip.com attempted to get our money refunded but was unsuccessful. We had not seated the night and paid a lot more because of the short notice elsewhere.

酒店位置離孩子的學校很近，前台服務人員的態度熱情，房間設施齊全，乾淨衞生整潔，非常安靜，酒店不遠還有一個較大的超市

To be fair, I stayed here 2m ago & it was better. Not a great stay this time. Firstly the bait & switch, ******* advertised the room available for $121/night but then charged $150/night on the payment side(tax separate). Our rooms keys did not work for some reason, had them changed 4 times to finally work (thats a lot of inconvenience for just a 2 night stay). The sound proofing in the rooms is nonexistent. It felt like I was sitting at the table, a part of the conversation with the family next door. I could even hear the telephone conversation of the person on the other end! Then the nonstop stomping from the room above after they checked in close to midnight. Turned on the AC & it was so loud, I thought I would need to turn it off to be able to sleep. Left it on anyway, but it didnt seem to work. The room was hot anyway. Beds are not too comfortable. The fitness rm is tiny & not much usable. The pool gas a toxically high amount of chlorine in it. The eyes/nose sting to just enter the pool area. Otherwise, all was ok. The room was clean, microwave & fridge worked, staff was nice.