Barceló Karmina - All Inclusive

Hotel is well kept and is holding up pretty well. Dining options are good, I liked their buffet restaurant because it had a lot of options and their mexican food night is excellent. A la Carte restaurants are good, I specially like Agave. Service is very, very good, staff goes out of their way to make you feel at home. Plenty of bars to get a drink, but drinks are hit or miss, some were mix well but others not so. The only place where the hotel could improve is the rooms; bedding is not what I expected from the Barcelo brand, mattresses were soft and lumpy and the pillows were hard. Sofa and chair also felt old. Aside from this drawbacks, place is a good place to spend vacation time.

Sophie had a great voice and I liked the choreograph. There was so much energy. It was such a fun experience. Thank you for the show.

We booked this property expecting a premium, comfortable stay, but what we experienced was absolutely unacceptable. Roaches came out every single night near our private pool area, which made it impossible to relax and left us feeling disgusted—especially with young children in the room. Instead of providing a real solution, staff arrived with nothing more than a green aerosol spray can, stomped on roaches, and left the dead insects scattered on the floor. The following night, the problem continued exactly the same. When we brought this to management’s attention the next day, even showing them pictures and videos, they dismissed it. Their excuse was that the hotel “goes through an extensive cleaning process,” which is clearly not true. As the owners of a professional cleaning company with over 20 years of experience, we know exactly what proper hygiene and sanitation look like. This hotel does not meet even the most basic standards. The room was not only infested with roaches but also visibly dirty—stained curtains, dusty corners, dirty bathroom fixtures, and poor overall maintenance. The only “solutions” offered were to fumigate again or move us to another room. Neither addressed the actual issue of the property being infested and unsanitary. We paid for a premium level stay and expected the highest standard of cleanliness, comfort, and safety. Instead, we got the complete opposite—stress, disgust, and a management team that refused to take responsibility. For a hotel that claims to hold certifications and advertise luxury, this experience was a disgrace. We are demanding a refund for the nights we endured these conditions. Guests deserve honesty, hygiene, and accountability—not excuses and indifference.

The Barceló family is nice!!! Thanks so much for this experience! I love Manzanillo, we stay for 9 nights. Everything is good!

I’ve scavenged, researched and watched hundreds of videos months before going for my husbands bday. We went as a family of 3 and 2 friends. If you are looking for brand new, latest and greatest, this resort is not for you. Have to be mindful that this is provincial Mexico and expect to see things differently from wherever country we come from. On that note, Barcelo Karmina provided way more than what I was expecting! Yes the beach is small but it keeps the waves out and water is clear enough to snorkel in. Saw different types of fish down there, very exciting! Tip, wear water shoes, the sand is not pure and is a little rocky but this little cove is exactly what we were looking for. On slow days, usually mid weeks, there is only one specialty restaurant open. We tried all 3 and the best one is the Mexican restaurant cause of the flavor then the Japanese because of all the fresh seafood. Italian was just ok in our book. The waiters in all 3 restaurants worked their butts off and you can tell. We loved the buffet. It does rotate and there are some dishes that were the same but who doesn't want chilaquiles everyday for breakfast?! There were tons of options for the baby aswell, and the staff was great offering us drinks and remembering our faces! We saw some night shows and all were entertaining. You can tell the performers all work hard and give their all. The cheese fries and ice cream at the shack is the perfect mid day snack along with a margarita, again, service A+++ Lets talk about our room. Just wow! The view, the fresh air, the privacy, this is where your money goes! Even the non premium rooms had great views just outside their door! The premium lounge is small but its great to hang out in after walking around in the sun, getting a little or a lot buzzed before meals and just relaxing in the AC. We didn’t use the pools but a lot of people were having a blast at each and every direction. Overall we had such a great experience, would definitely recommend! Here’s a few tips. **tips*** - get your own private transfer to and from the airport ( I recommend Tours De Manzanillo) such great folks to deal with! - there is an atm right under the stairs of main lobby if you need to get money. Front desk will exchange 500 mxn a day for smaller bills. -Scan your wrist band! All the information you need from activity times, room service menu and in betweens are in there. - get premium, specially if you are looking for the nicer top floor rooms and those premium drinks. - return your towel cards! This will help you at check out. I think they charge if you don’t - room service is included in premium (except for alcohol) - don’t be afraid to test your spanish skills! The staff are very much appreciative that you are trying even just small words. Even if you don’t, there are a good amount that are very fluent in english. - tip! Smile, relax, you are going on a holiday.

Judging by all the expensive cars in the underground parking lot, this resort is frequented primarily by well-to-do Tapatíos (people from Guadalajara) and other Mexicans from neighboring states! This creates an extremely friendly vibe amongst the guests with a surprising amount fluent in English. If you don't mind saying "Buenos Dias" to 20 - 30 guests on your walk to the breakfast buffet every morning, then you will easily embrace this resort. Cancun may have the white sand and picturesque beaches but this resort offers a true classy Mexican experience and you don't have to speak fluent Spanish to immerse yourself in the culture. Be sure to walk along the little road, through a couple of other resorts, to Las Hadas (The Fairies) and the marina there - maybe have lunch or dinner on the quayside...